color issues

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  • Rob Johnson
    • Jun 2025

    #1

    [CQ] color issues

    i have a canon IRC 3380 that can not line up the colors at all. I have replaced the lasers, replaced the processes unit , done a reg clear done a dc-con clear and returned to specs. cleaned the sensors .... running out of answers.
  • vamoursly
    Trusted Tech

    250+ Posts
    • Sep 2011
    • 273

    #2
    Re: color issues

    Hello

    Print out a PG10 and lets all take a look see?

    V

    Comment

    • northernlife
      Senior Tech

      500+ Posts
      • Sep 2011
      • 847

      #3
      Re: color issues

      auto color mismatch will fix color registration btw.

      Comment

      • JustManuals
        Field Supervisor

        5,000+ Posts
        • Jan 2006
        • 9838

        #4
        Re: color issues

        This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:



        Paul@justmanuals.com

        Comment

        • Rob Johnson

          #5
          Re: color issues

          Originally posted by vamoursly
          Hello

          Print out a PG10 and lets all take a look see?

          V
          here is a pg 16
          Attached Files

          Comment

          • Exceltech
            Technician
            • May 2012
            • 14

            #6
            Re: color issues

            I am working with Rob Johnson on this machine. It has had this issue many times over the last 6 months.
            we've tried:
            auto color mismatch
            quick adj
            full adj
            level 2 reg-clr
            entire new process assembly drawer
            laser scanner unit
            dc-con clear
            we're looking at PDRM-EF-A PCB boards as a possible cause?

            Thoughts?

            Comment

            • alex@wocltd.com
              Trusted Tech

              250+ Posts
              • Nov 2007
              • 430

              #7
              Re: color issues

              whats happens if you manually adjust image reg in svc mode?

              had plenty that i have had to tweak that way.......

              also I would have cleared mn-con as well

              Comment

              • Canuck
                Tech Specialist

                1,000+ Posts
                • Nov 2007
                • 1713

                #8
                Re: color issues

                You have issues in main scan(laser) and sub-scan(ITB) directions. Replace the dcon(I certainly hope you have re-installed system software....latest version). If you have to tweak colour reg in service mode, then you have a problem. Colour density tweaks...ok....colour registration tweaks...a nono.....something is wrong. Patch reader should correct it. Check for a dirty patch reader. Personally i would slap a dcon in it

                Comment

                • Rob Johnson

                  #9
                  Re: color issues

                  Originally posted by Canuck
                  You have issues in main scan(laser) and sub-scan(ITB) directions. Replace the dcon(I certainly hope you have re-installed system software....latest version). If you have to tweak colour reg in service mode, then you have a problem. Colour density tweaks...ok....colour registration tweaks...a nono.....something is wrong. Patch reader should correct it. Check for a dirty patch reader. Personally i would slap a dcon in it
                  thanks to all. Hey canuck, firemware is up to date. we did try a whole new process assembly and got the same result. Maybe we should try a new dcon..... Will let you know how that went.
                  Last edited by Guest; 02-20-2014, 01:41 PM.

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Re: color issues

                    Originally posted by Rob Johnson
                    thanks to all. Hey canuck, firemware is up to date. we did try a whole new process assembly and got the same result. Maybe we should try a new dcon..... Will let you know how that went.
                    -----------------------------
                    I would focus on the sub-scan issue first
                    Sub Scanning Direction
                    The following is the sequence of operation:
                    1) When the print command arrives, the DC controller generates the sub scanning sync signal (PTOP) with reference to its internal timer.
                    2) The DC controller generates the sub scanning sync signals (Y-TOP, M-TOP, C-TOP, Bk-TOP) of individual colors based on the PTOP signal, and sends them to the Main Controller.
                    3) When these signals arrive, the Main Controller generates video signals (VDO Y, VDO M, VDO C, VDO Bk) a specific period of time thereafter, and sends them to the DC controller. As a result, the laser drivers of individual colors go on to emit laser beams that scan the surface of the photosensitive drum starting at a specific point.

                    PG10 =MCYBk horizontal stripe (sub scanning direction) Main controller PCB (main)







                    is the solenoid opening the shutters that cover the sensors.


                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • Rob Johnson

                      #11
                      Re: color issues

                      To all who made suggestions , thank you very much. Yesterday I went to the customer and replaced the two PDRM-EF-A pcb assemblies, and the DC Controller and made all adjustments. We have not heard from them since then . I am hoping that this is the end of this problem. Thanks again to everyone.

                      Comment

                      • teckat
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Jan 2010
                        • 16083

                        #12
                        Re: color issues

                        Originally posted by Rob Johnson
                        To all who made suggestions , thank you very much. Yesterday I went to the customer and replaced the two PDRM-EF-A pcb assemblies, and the DC Controller and made all adjustments. We have not heard from them since then . I am hoping that this is the end of this problem. Thanks again to everyone.
                        ------------------------

                        have those boards checked by HYTEC --- hytecrepair.com
                        Hytec leads the market in circuit board repair.
                        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • Rob Johnson

                          #13
                          Re: color issues

                          Thank you all for your contibutions. The last thing we did was replace the main controller and did all applicable ajustments.It still is not lining up the colors. We have decided to replace this machine. It is possessed!!!!!!!

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