[Error Code] IR 5570 error code 840

[adel_nathan]

hi every body
i have canon IR5570 , after i change the upper heater roller , the copier get e 840
i try to reinstall the shutter several time , but same problem
i asked who can i adjust the shutter in his place , is there home postion???
thanks for help

[copier tech]

Re: IR 5570 error code 840

Do you have the service manual for this machine? if you follow this instructions in that you will put the shutter back correctly.

[adel_nathan]

Re: IR 5570 error code 840

thanks Mr. copier tech , i allready read the manuel but there are some thing wrong i do , make a problem
thanks for help

[canonbundy]

Re: IR 5570 error code 840

hi every body
i have canon IR5570 , after i change the upper heater roller , the copier get e 840
i try to reinstall the shutter several time , but same problem
i asked who can i adjust the shutter in his place , is there home postion???
thanks for help

Check the Shutter Sensor & Bracket are mounted properly - maybe swap with Web Sensor - check Shutter rotates freely when turned with your finger.

[adel_nathan]

Re: IR 5570 error code 840

Check the Shutter Sensor & Bracket are mounted properly - maybe swap with Web Sensor - check Shutter rotates freely when turned with your finger.

thanks sir
i allready check sensor and replace by another one , not help
when i rotate by finger , the shutter not complete rotatting , just for short arc and stopping
thanks

[teckat]

Re: IR 5570 error code 840

thanks sir
i allready check sensor and replace by another one , not help
when i rotate by finger , the shutter not complete rotatting , just for short arc and stopping
thanks

_____\
: Because of the structure of the fixing upper unit, it is possible that the metal plate, to which the shutter HP sensor (PS53) is attached, is pushed upward by the hand and deformed when the unit is removed from the machine. If this plate is deformed, E840-0001 will be displayed. Therefore, be sure not to deform it when removing the fixing upper unit. The part number for the bracket is FC6-3839-000

pictures below show the improper position of the stopper.

These pictures below show the proper position of the stopper.

The stopper is located on the rear of the Fixing Assembly pictured below.

[adel_nathan]

Re: IR 5570 error code 840

pictures below show the improper position of the stopper.

i checked this stopper , it's good and in its' place
i try to remove shutter , and reassemply the fixing unit without it
it works good for one day , but in next day , the error appear again
please help

[/QUOTE]

[randall]

Re: IR 5570 error code 840

1. You should never remove the shutter and reassemble unit to run. It is an integral part of the heater unit and necessary to achieve proper fixing temperatures.
2. Common problem with disassembly and reassembly with this type of fuser is forgetting to remove and reposition shutter gear lock pins. There are two, one at the front and one at the rear. They are step 1 in fuser upper disassembly instructions and they prevent the shutter gears from rotating to assist in alignment durring reassembly.
3. Check that both ends of the shutter drive shaft is properly seated on its positioning pegs front and rear and that the gears on the ends properly meet the shutter rotation gears.
4. If Durring disassembly you removed the shutter completely from heater unit, it is possible that you put it on in the wrong direction, on end has a tab that runs in a channel on the heater allowing complete rotation. Put on wrong it travels in the seam of the heater which only goes halfway around.

If all above is not the case replace shutter motor.
Hope it helped

-R

[adel_nathan]

Re: IR 5570 error code 840

2. Common problem with disassembly and reassembly with this type of fuser is forgetting to remove and reposition shutter gear lock pins. There are two, one at the front and one at the rear. They are step 1 in fuser upper disassembly instructions and they prevent the shutter gears from rotating to assist in alignment durring reassembly.
-R[/QUOTE]

thanks and thanks alot for all try to help me
the pins you mentioned solved the problem
thanks again

[vigour]

Re: IR 5570 error code 840

The pins should have been mentioned in the manual you read

[northernlife]

Re: IR 5570 error code 840

The pins should have been mentioned in the manual you read

You got it, the first 2 screws you should be touching upon disassembly. You can do it without but it requires a good steady hand and experience.