Canon irc Advance 5030 error E000025-0410

[Alex1]

Hi,

i have a Canon irc Advance 5030 with a error E000025-0410 any help will be appreciated

[libra]

dev assy

chk all dev assy for broken coupling most probably magenta

[onlyinnewfoundland]

Re: Canon irc Advance 5030 error E000025-0410

E025 is usually the toner hopper or related part. Check to see if the customer put a GPR-30 bottle in the machine by mistake somehow...I don't know if you can fit it in there where they are bigger bottles, but I know the reverse is possible, I have had people put GPR-31 toner into a C5051 and it causes E025.

[Canon345]

Re: Canon irc Advance 5030 error E000025-0410

What is usually done in this case ? I have a 5030 that has a couple in the history. E025-0320 6/13 and E025-0220 One is for yellow and the other magenta. So far customer acts like it never happened? Looking at cutting some wire ties on the Drum driver PCB. I seen the tech pub about the dev drum drive couplings. But that referances E020 error codes. Tech Pub TP11 163b.pdf

[Alex1]

Re: Canon irc Advance 5030 error E000025-0410

What is usually done in this case ? I have a 5030 that has a couple in the history. E025-0320 6/13 and E025-0220 One is for yellow and the other magenta. So far customer acts like it never happened? Looking at cutting some wire ties on the Drum driver PCB. I seen the tech pub about the dev drum drive couplings. But that referances E020 error codes. Tech Pub TP11 163b.pdf

I ended up changing the Toner hopper motor. There is a white gear with a pin going through it that breaks, it's common especially if a non genuine toner is installed.

[teckat]

Re: Canon irc Advance 5030 error E000025-0410

What is usually done in this case ? I have a 5030 that has a couple in the history. E025-0320 6/13 and E025-0220 One is for yellow and the other magenta. So far customer acts like it never happened? Looking at cutting some wire ties on the Drum driver PCB. I seen the tech pub about the dev drum drive couplings. But that referances E020 error codes. Tech Pub TP11 163b.pdf

=========================

check/cut wire ties to toner door sensors for all colors
try re-seating all the connections on the Drum Driver PCB and the Relay PCB

[godyng]

Re: Canon irc Advance 5030 error E000025-0410

I ended up changing the Toner hopper motor. There is a white gear with a pin going through it that breaks, it's common especially if a non genuine toner is installed.

My problem is same as you , the k set on drive at the rear of the machine . There is a white gear with a pin is broken.

[Canon345]

Re: Canon irc Advance 5030 error E000025-0410

I am for sure prepared for this. I don't want to throw anyone into left field but my Machine since July has not popped a code back for 6 months. They don't use the machine a whole lot though. only 16k since then.

[axyun]

Re: Canon irc Advance 5030 error E000025-0410

Hi Godying + Alex 1. A customer of mine called this morning with an error 25-0410 after just having changed 2 toners. I am assuming it is same problem you guys had with toner hopper drive set. Did you order whole set
which i see in manual as FM3-5979 or just gear FU8-0137 Motor appears to be FK2-7895 unless new part #s. Also is it possible to crazy glue gear temporarily until part(s) come in.

I assume it is also good idea to check toners installed to check for authentic OEM or see if problem on cartridge. Your help and advisce i appreciated.


Frank/ActionPhotocopy

[teckat]

Re: Canon irc Advance 5030 error E000025-0410

Hi Godying + Alex 1. A customer of mine called this morning with an error 25-0410 after just having changed 2 toners. I am assuming it is same problem you guys had with toner hopper drive set. Did you order whole set
which i see in manual as FM3-5979 or just gear FU8-0137 Motor appears to be FK2-7895 unless new part #s. Also is it possible to crazy glue gear temporarily until part(s) come in.

I assume it is also good idea to check toners installed to check for authentic OEM or see if problem on cartridge. Your help and advisce i appreciated.


Frank/ActionPhotocopy

====================================

u cant' glue a drive gear krazy glue "sucks"

but the best glue is Loctite Super Glue ULTRAGEL CONTROL (must be the gel) not the Liquid

works super fast

glue.jpg

[axyun]

Re: Canon irc Advance 5030 error E000025-0410

Thanks teckat. Is this available in most hardware stores or CVS/RITE-AID etc. I mentioned crzy glue cause i remembered using on main drive motor gear on old Sharp machines when they cracked and it worked. Frank

[teckat]

Re: Canon irc Advance 5030 error E000025-0410

Thanks teckat. Is this available in most hardware stores or CVS/RITE-AID etc. I mentioned crzy glue cause i remembered using on main drive motor gear on old Sharp machines when they cracked and it worked. Frank

U may find it there, or local hardware store or at Home Depot, Lowes,Amazon.

Note:
All depends on structure makeup of plastic part_glue may even melt plastic part when applied.
Always good to test on small area if possible.

[axyun]

Re: Canon irc Advance 5030 error E000025-0410

Thank you.

[ReproKev]

Re: Canon irc Advance 5030 error E000025-0410

I had a similar problem not too long ago and was able to do a field repair with some 2 part epoxy. I put the pin and broken gear in place and filled the inside of the gear (kind of like a cup with the broken pin holder in the middle) with the mixed epoxy>waited 20 min for it to set up and put it back together. It was the end of the day so I told the customer not to turn it on until the morning. It's been working ever since and probably stronger than new.

[axyun]

Re: Canon irc Advance 5030 error E000025-0410

Good story with a happy ending. Thanks Reprokev.


P.S......Think you could put an old girlfriend and me back together again?