Hi
we are experiencing some problems with fusing issues but mainly/only on magenta.
It is intermittent and quite severe.
The documents tend to be high colour coverage.
We have gone down the settings route and parts but are stilll experiencing the problem.
So far we have replaced the fuser, dev, drum, transfer assy and external transfer roller.
The machine is running with genuine canon toner.
After replacing the dev unit (done twice) it appears to have solved the issue but after a few hundred copies it comes back.
The firmware is up to date.
Any help or thoughts would be appreciated.
we are experiencing some problems with fusing issues but mainly/only on magenta.
It is intermittent and quite severe.
The documents tend to be high colour coverage.
We have gone down the settings route and parts but are stilll experiencing the problem.
So far we have replaced the fuser, dev, drum, transfer assy and external transfer roller.
The machine is running with genuine canon toner.
After replacing the dev unit (done twice) it appears to have solved the issue but after a few hundred copies it comes back.
The firmware is up to date.
Any help or thoughts would be appreciated.
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