IR 3570 Enable printing

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  • yormets
    Trusted Tech

    250+ Posts
    • May 2009
    • 336

    #1

    IR 3570 Enable printing

    I feel like an idiot because I forgot how to enable the ethernet port. The display keeps saying check the network connection. The print kit is installed. I ran into this before on my 2270 and I figured it out that time. I've looked everywhere under network settings yet can't find it. Is it in the service mode maybe. Something simply needs to be turned on. AAAaaaahhhhh.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: IR 3570 Enable printing

    Originally posted by yormets
    I feel like an idiot because I forgot how to enable the ethernet port. The display keeps saying check the network connection. The print kit is installed. I ran into this before on my 2270 and I figured it out that time. I've looked everywhere under network settings yet can't find it. Is it in the service mode maybe. Something simply needs to be turned on. AAAaaaahhhhh.
    ------------------------
    Level 2

    Copier>Option>Body>SMTPTXPN
    Changing the SMTP send port number


    U mean Print Kit E1/E3

    Additional Functions > System Settings > Network Settings

    In Network Setup>Port Setup enable Ethernet
    In Network Setup>Protocol Setup>TCP/IP set enable TCP/IP to yes
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • yormets
      Trusted Tech

      250+ Posts
      • May 2009
      • 336

      #3
      Re: IR 3570 Enable printing

      Not there

      Additional Function> System settings> (2) Choices Change settings/Display connection confirm or TCP/IP settings
      If I pick the first it's either on/off. If off no TCI/IP settings are not available. If set to yes There are 5 screens of things to set.

      IP settings
      DNS settings
      Ping
      WNS
      LPD
      RAW
      SNTP
      FTP
      IPP
      Multitask Discovery
      Certificate Settings
      Use
      HTPP
      Proxy Settings
      IP Range setting
      Mac Address
      Under IP settings I can set everything. Nowhere is the things you mention No protocol.
      There is no network protocol setup. There is no port enable.
      There is no SMTPTXPN under Copier/Body either.

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: IR 3570 Enable printing

        What Kit did u install ?

        Universal Send Kit-B1
        Multi-PDL Printer Kit-E1



        Level 2

        Copier>Option>Body>SMTPTXPN

        Changing the SMTP send port number


        Setting is in LEVEL 2 of Service Mode

        When in Level 1- hit the add function key,then #2 key

        -----------------------------------------------------------
        Additional Function>System Settings>Network Settings>Ethernet Driver Settings> and set "Auto Detect" to "Off".


        Specify the Port Setting:
        If you want to set or browse detailed information on the machine with a Canon printer driver or utility:
        On the Network Settings screen, press [^] or [v] until [Enable Dedicated Port] appears press [Enable Dedicated Port].
        Press [On].
        Press [OK].
        The display returns to the Network Settings screen.

        • If you want to use a Canon printer driver or utility, press [On] for both <Use SNMP>
        and <Enable Dedicated Port>.
        Last edited by teckat; 06-20-2014, 10:19 PM.
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • yormets
          Trusted Tech

          250+ Posts
          • May 2009
          • 336

          #5
          Re: IR 3570 Enable printing

          Done all that. Turning off auto detect got rid of the message in the display. However I still can't make a connection to my network. I gave it an IP address, gateway and all that. Doesn't connect. It's an E1 print kit.

          Comment

          • yormets
            Trusted Tech

            250+ Posts
            • May 2009
            • 336

            #6
            Re: IR 3570 Enable printing

            I take that back. It's a PDL print kit.

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: IR 3570 Enable printing

              Originally posted by yormets
              I take that back. It's a PDL print kit.


              ----/-u probably did this already

              1) Make the following selections in service mode: COPIER>TEST>NETWORK>PING.
              2) Enter the correct IP address using the control panel keypad, and press the OK key.
              3) Press the Start key.
              - If successful, the indication will be 'OK'. If the attempt fails, however, 'NG' will be indicated.



              Multi-PDL Kit

              check that "N" Boot rom u installed from kit/ remove & re-seat it
              Check your Network Cable-

              bits.JPG
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: IR 3570 Enable printing

                Troubleshooting the Network

                Making a Check Using a Loopback Address


                A loopback address will return before it reaches the network controller. When you execute PING using a loopback address, you can find out whether the machine's TCP/IP setting is correct.
                -Enter the appropriate loopback address (127.0.0.1) for PING.
                - If 'NG', check the machine's TCP/IP setting once again, and execute PING once again.
                - If 'OK', go to the next check.

                Making a Check Using a Local Host Address
                A local host address is the IP address of the machine. When you execute PING using the address, it will return after it has reached the network controller so that you will be able to find out whether the network controller (main controller PCB) is free of a fault or not.
                -Enter the IP address of the machine for PING.
                If 'NG' is indicated, perform the following, and execute PING once again:
                - if the IP address of the machine is faulty, check to be sure that the IP address setting is correct or, as necessary-
                - if the main controller PCB is faulty, replace the PCB.
                If 'OK' is indicated, suspect a fault in the user's network environment.
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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