E061 please help me

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  • mettacopias
    • May 2025

    #1

    [Error Code] E061 please help me

    Hi, im brazilian and i have a problem...my printer has a error all the time..this error is e061..the machine dont copy anything while this error still be on printer. Someone help me?
  • libra
    Technician
    • May 2010
    • 21

    #2
    Bto first try to potential mske it zero try if works then replace primary corona snd hvt assy it ll br ok

    Comment

    • SYED REHAAN

      #3
      Re: E061 please help me

      Originally posted by mettacopias
      Hi, im brazilian and i have a problem...my printer has a error all the time..this error is e061..the machine dont copy anything while this error still be on printer. Someone help me?
      you try to change atm value 0 to 2 in service mode

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: E061 please help me

        Originally posted by mettacopias
        Hi, im brazilian and i have a problem...my printer has a error all the time..this error is e061..the machine dont copy anything while this error still be on printer. Someone help me?
        ================

        e061
        what model is this issue on ???
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • mettacopias

          #5
          Re: E061 please help me

          I use the IR-6000, and I switched all the values that I know. I also changed the coronas and the values of body>po_cnt, function>dpc, more ideas? And try speak correctly for I understand..thank you.

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: E061 please help me

            Originally posted by mettacopias
            I use the IR-6000, and I switched all the values that I know. I also changed the coronas and the values of body>po_cnt, function>dpc, more ideas? And try speak correctly for I understand..thank you.




            Error code E061

            Workaround :

            When troubleshooting Error code E061, the potential control can be disabled in: ServiceMode>Copier>Option>Tempo> F-POT-SW. This allows the image runner to run copies.

            A solid black copy Laser is defective.

            A white copy check the HVT, Primary Corona.

            If you get a copy, check the Potential Sensor.

            The drum support is held in by a screw. If the screw is missing you will lose the drive to the drum. This may cause an E061 code. The Part number for the locking screw is XA9-1090-000.


            Check MSW2, the switch could be mis-adjusted or loose.
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • northernlife
              Senior Tech

              500+ Posts
              • Sep 2011
              • 847

              #7
              Re: E061 please help me

              Comment

              • Brian8506
                Service Manager

                Site Contributor
                1,000+ Posts
                • Feb 2009
                • 1658

                #8
                Re: E061 please help me

                [QUOTE=teckat;424584]Error code E061



                The drum support is held in by a screw. If the screw is missing you will lose the drive to the drum. This may cause an E061 code. The Part number for the locking screw is XA9-1090-000.

                Teckat has a good point here. If the screw is missing or even loose you can get an E061

                Comment

                • mettacopias

                  #9
                  Re: E061 please help me

                  Anyway, I gave up looking for a solution to this error, I changed all possible parts and nothing was resolved. Thank you all.

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Re: E061 please help me

                    Originally posted by mettacopias
                    Anyway, I gave up looking for a solution to this error, I changed all possible parts and nothing was resolved. Thank you all.

                    What parts ?
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

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