ir advance 400i

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  • ernesto
    Trusted Tech

    250+ Posts
    • Oct 2011
    • 430

    #1

    [CQ] ir advance 400i

    HI,
    Does anybody know this problem?

    https://www.youtube.com/watch?v=uaBYYoHWgNI

    Control panel or main controller?

    I hope hear from you soon

    ALl the best
  • northernlife
    Senior Tech

    500+ Posts
    • Sep 2011
    • 847

    #2
    Re: ir advance 400i

    mmi clear that sucker and update to latest firmware before parts change. It seems to be seeing the keypresses so that tells me the control panel is ok.

    Edit: Would try to run a thin piece of plastic around the edges to make sure there's nothing stuck, check for stuck keys too

    Comment

    • dan7777
      Senior Tech

      500+ Posts
      • Dec 2012
      • 680

      #3
      Re: ir advance 400i

      I had a different model doing that and it was the control panel.

      Comment

      • ernesto
        Trusted Tech

        250+ Posts
        • Oct 2011
        • 430

        #4
        HI
        What model did you have doing that ?

        I hope to hear from you

        Comment

        • northernlife
          Senior Tech

          500+ Posts
          • Sep 2011
          • 847

          #5
          Re: ir advance 400i

          Originally posted by ernesto
          HI
          What model did you have doing that ?

          I hope to hear from you
          ir adv 400i

          Comment

          • northernlife
            Senior Tech

            500+ Posts
            • Sep 2011
            • 847

            #6
            Re: ir advance 400i

            I'm pointing at a system software/main con issue as it sees the keypresses, the ui lights up immediately. I would flash the device via CDS just to make sure, only takes 15-20 minutes

            Comment

            • ernesto
              Trusted Tech

              250+ Posts
              • Oct 2011
              • 430

              #7
              Re: ir advance 400i

              Originally posted by northernlife
              I'm pointing at a system software/main con issue as it sees the keypresses, the ui lights up immediately. I would flash the device via CDS just to make sure, only takes 15-20 minutes

              Comment

              • dan7777
                Senior Tech

                500+ Posts
                • Dec 2012
                • 680

                #8
                Re: ir advance 400i

                Originally posted by ernesto
                HI
                What model did you have doing that ?

                I hope to hear from you
                It was a big machine like a 8095 with the large screen on an arm. Sometimes it was slow and sometimes when you pushed on it twice it would react. Most of the time it was really slow and every once in a while it would react normal. Most of the time it was very hard to get into the service mode. Almost all of the canon touch screens I have that go bad you touch a few inches off to get the button to work and if you go to adjust it the adjustment is off the screen. I went to calibrate this one and the plus marks were off the screen also but it was really slow to react.

                Comment

                • northernlife
                  Senior Tech

                  500+ Posts
                  • Sep 2011
                  • 847

                  #9
                  Re: ir advance 400i

                  reflash the same version with overwrite all. It's a software issue all the ir adv series are laggy as hell until the software driven ui comes up. I got my money on a firmware bug, could try mmi/dcon clears as well before. ymmv

                  Comment

                  • ernesto
                    Trusted Tech

                    250+ Posts
                    • Oct 2011
                    • 430

                    #10
                    Re: ir advance 400i

                    Originally posted by northernlife
                    reflash the same version with overwrite all. It's a software issue all the ir adv series are laggy as hell until the software driven ui comes up. I got my money on a firmware bug, could try mmi/dcon clears as well before. ymmv
                    Hi,

                    Control panel cpu pcb assy was the problem (fm1-A917-000), :-).
                    Thanks for your help

                    control panel.jpg

                    All the best
                    Attached Files

                    Comment

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