IR-C9075 error E25-0310

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  • Gabriel
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jun 2006
    • 139

    #1

    [Dead] IR-C9075 error E25-0310

    IR-C9075

    error E25-0310
    Cyan toner empty
    The button in the screen to release the toner bottle doesn't work.
    I have replaced:


    FM3-4716-000 HOPPER ASSEMBLY, COLOR
    FU6-0584-000 ONE-WAY GEAR, 18T

    But still the same problem. I'm missing something?

    any input is welcome


    Regards



    Gabriel
  • vigour
    Service Manager

    1,000+ Posts
    • Aug 2010
    • 1038

    #2
    Re: IR-C9075 error E25-0310

    The shaft to push the door open is not coming forward far enough.
    As far as I remember "error clear" will be of some help
    I have not solved it yet, but my workaround is to manually crank the toner out, and research till the next time it needs toner.
    some guy told me the gear fixed his, but you disproved that by changing the gear.
    My last one started immediately after I replaced a whole hopper rack. I was not about to rip it out again

    Comment

    • Gabriel
      Trusted Tech

      Site Contributor
      100+ Posts
      • Jun 2006
      • 139

      #3
      Re: IR-C9075 error E25-0310

      thank you for your fast response

      I did the error code in service mode, but same error code.
      Manually Im able to lock /unlock all toner bottles.

      Im running out of ideas

      Any help is welcome




      Regards

      Gabriel

      Comment

      • Gabriel
        Trusted Tech

        Site Contributor
        100+ Posts
        • Jun 2006
        • 139

        #4
        Re: IR-C9075 error E25-0310

        After replacing PS83 machine is running but it has a background, it start as orange but after 300 copies now is pink.
        I can't run gradation adjustment because the background.
        Customer is mad and Im tired, any idea, somebody had this issue and fix it.

        Regards


        Gabriel

        Comment

        • vigour
          Service Manager

          1,000+ Posts
          • Aug 2010
          • 1038

          #5
          Background usually needs new drums.
          On rare occasions a dev

          Comment

          • Gabriel
            Trusted Tech

            Site Contributor
            100+ Posts
            • Jun 2006
            • 139

            #6
            Re: IR-C9075 error E25-0310

            vigour

            You are right replacing yellow developing unit did the trick


            regards

            Gabriel

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