E000020-1060 on IRADVC2020

[fchu5959]

Re: E000020-1060 on IRADVC2020

coz ur customer using instead of CEXV they r using gpr toner ,if u wanna to faster solution then must change all sims on drum of old to new it will work for some time

imran

Hi Libra,

All our customers are on a contract basis which includes Toner.Rest assured that we provide our customers with only CEXV canon toners.

Can you explain in more details "change all sims on drum...." and also " it will work for some time".

rgds

[MunsterTech]

Re: E000020-1060 on IRADVC2020

Had this problem again today, again with Magenta, took a new drum with me and not recognised, swapped the chip over from the old drum to the new and still not working., took out the laser, cleaned the everything i could possible clean inside the laser and still came up with the error. Had this along time back on a bk drum, ended up replacing the laser assy, so ordered a new laser assy and will let you guys know how i get on in a couple of days.

[teckat]

Re: E000020-1060 on IRADVC2020

Had this problem again today, again with Magenta, took a new drum with me and not recognised, swapped the chip over from the old drum to the new and still not working., took out the laser, cleaned the everything i could possible clean inside the laser and still came up with the error. Had this along time back on a bk drum, ended up replacing the laser assy, so ordered a new laser assy and will let you guys know how i get on in a couple of days.

=================================================
Try this/ before replacing DRUMS

DC-CON RAM clear of DC Controller PCB
Level.1 = Details To clear the RAM data of the DC Controller PCB.
When clearing the RAM data of the DC Controller PCB
Adj/set/operate method
1) Select the item, and then press OK key.
2) Turn OFF/ON the main power switch.
Caution - Before execution of this item, be sure to output the service mode setting values by P-PRINT. After execution, enter necessary setting values.
- The RAM data is cleared after the main power switch is turned OFF/ON.
Related service mode COPIER> FUNCTION> MISC-P> P-PRINT

[MunsterTech]

Re: E000020-1060 on IRADVC2020

ok, ill give that a go, trouble is magenta drum leaking all over the place, so now just shutting down with error, so cant even get a print out now, as boots up into error, ill write down the info, could poss be a laser issue, as replaced one before and booted up ok...

[teckat]

Re: E000020-1060 on IRADVC2020

ok, ill give that a go, trouble is magenta drum leaking all over the place, so now just shutting down with error, so cant even get a print out now, as boots up into error, ill write down the info, could poss be a laser issue, as replaced one before and booted up ok...

Once a new drum starts dropping toner >u have a manufacturing issue I believe.
Or a Supplier Storage issue\
:+(