Canon iR2270 - Network print error #853

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  • th83
    Technician
    • Sep 2014
    • 19

    #16
    Re: Canon iR2270 - Network print error #853

    Ok, I see more clearly now, especially because of your answer teckat .

    The only thing to do is to wait for the new boot-rom, put it in the copier and try to print ? We'll see if the bootrom version matches with system software ?

    In case of not : what can I do ?

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #17
      Re: Canon iR2270 - Network print error #853

      Originally posted by th83
      Ok, I see more clearly now, especially because of your answer teckat .

      The only thing to do is to wait for the new boot-rom, put it in the copier and try to print ? We'll see if the bootrom version matches with system software ?

      In case of not : what can I do ?
      ===========================================
      ALL of your iR2270 Firmware listed is old but OK !! for now


      also, u have only French Language ver. installed/ was/or is that your preference ??
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • th83
        Technician
        • Sep 2014
        • 19

        #18
        Re: Canon iR2270 - Network print error #853

        Yes, only french because I'm french . Still, I'm surprised that english language isn't present... I bought it like this.

        Comment

        • th83
          Technician
          • Sep 2014
          • 19

          #19
          Re: Canon iR2270 - Network print error #853

          So, I've juste received the bootrom (ver:06.36N) :

          after installation in the copier, I got this error E000744-3030 :

          photo - Copie.JPG

          I have seen in the forum that's maybe because of the missing 256MB RAM... Am I right ? (I think I only have 256MB installed : see previous pics)

          Could it be because bootrom version doesn't match with system software ?

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #20
            Re: Canon iR2270 - Network print error #853

            Originally posted by th83
            So, I've juste received the bootrom (ver:06.36N) :

            after installation in the copier, I got this error E000744-3030 :

            [ATTACH=CONFIG]26782[/ATTACH]

            I have seen in the forum that's maybe because of the missing 256MB RAM... Am I right ? (I think I only have 256MB installed : see previous pics)

            Could it be because bootrom version doesn't match with system software ?
            \================================================= ====================================

            BOOT ROM needs updating/there were a few important updates for v6.36 and above

            but for now u need below >>>>>>


            iR 2270, 2870, 3570, 4570

            Standard is 512 MB RAM





            For manufacturing convenience, the DIMM configuration has been changed from using 2 x 256 MB memory DIMMs (WA7-3296-000) to 1 x 512 MB memory DIMM (WA7-4625-000).

            Important Notes for Servicing the imageRUNNER 2270 / 2870 / 3570 / 4570 Models:

            - When replacing a DIMM, use (Qty 1) 512 MB DIMM or (Qty 2) 256 MB DIMM. The 256MB DIMM will continue to be supplied.

            - Be careful not to install a 512 MB DIMM into a machine with 512 MB already installed. Adding a 128MB, 256MB, or 512MB DIMM into the additional open slot will render the machine inoperative.
            - The 512MB DIMM can be mounted on either of the slots.

            Viewing the Amount of Memory (RAM) Installed
            1. Enter Service Mode (hit Additional Functions, then 2 and 8 simultaneously, then Additional Functions).

            2. Select COPIER.

            3. Select DISPLAY

            4. Select ACC-STS.

            5. Look at the RAM option. The number of MB of memory installed will be displayed here.


            Make sure u have BOOT ROM in correct slot

            E733 Error Code After Replacing the Boot Rom

            A new boot rom was inserted into a slot and the machine was turned on. The E733 came up on the display after a few minutes.


            In this case, the boot rom was mistakenly placed in the slot located on the DC Controller. The Boot Rom slot on the Main Controller is the same size as the DCON Dimm slot on the DC Controller. Hastily replacing this chip without confirming the correct slot will damage the chip. NOTE: If you are installing a network boot rom and it is damaged, you will need to contact the TSC for the replacement procedure.


            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • th83
              Technician
              • Sep 2014
              • 19

              #21
              Re: Canon iR2270 - Network print error #853

              I've seen in the pdf file you gave in a similar post that my RAM dimm was only 256MB but here is the confirmation :

              photo 5 - Copie.JPG

              Do I have to buy Canon branded dimm or any 256MB SD-RAM PC133 dimm will fill ?

              Also, the bootrom is inserted in the correct slot (I took the old one and replace it with new one).

              One more time, thank you for your science, you're a copier-master !

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #22
                Re: Canon iR2270 - Network print error #853

                Originally posted by th83
                I've seen in the pdf file you gave in a similar post that my RAM dimm was only 256MB but here is the confirmation :

                [ATTACH=CONFIG]26806[/ATTACH]

                Do I have to buy Canon branded dimm or any 256MB SD-RAM PC133 dimm will fill ?

                Also, the bootrom is inserted in the correct slot (I took the old one and replace it with new one).

                One more time, thank you for your science, you're a copier-master !
                ================================================== ====================


                What about where u purchased this printer/ they ripped u off ??

                any 256 SD-RAM PC133
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • th83
                  Technician
                  • Sep 2014
                  • 19

                  #23
                  Re: Canon iR2270 - Network print error #853

                  the company where I bought the printer filed for bankruptcy, I think I know why .

                  Ok, I'm going to buy any SD-RAM Dimm and test it again.

                  Comment

                  • th83
                    Technician
                    • Sep 2014
                    • 19

                    #24
                    Re: Canon iR2270 - Network print error #853

                    Some (bad) news :

                    I bought a 256MB SD-RAM PC133 DIMM and add it to the copier (so 2x256MB) : doesn't work : the "boot" loading screen stops nearly 20%.

                    I bought a 512MB SD-RAM PC133 DIMM and replace the 2x256MB DIMM by the 512MB alone : doesn't work : black screen, like the touchscreen doesn't power on. The LED on the motherboard blincks 10 or 11 times.

                    Bad luck

                    But the badest news : when I put only the old 256MB DIMM, the screen still doesn't power on ! I don't know what to do... I hope I didn't "bricked" it with non-original SD-RAM DIMM...

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #25
                      Re: Canon iR2270 - Network print error #853

                      Originally posted by th83
                      Some (bad) news :

                      I bought a 256MB SD-RAM PC133 DIMM and add it to the copier (so 2x256MB) : doesn't work : the "boot" loading screen stops nearly 20%.

                      I bought a 512MB SD-RAM PC133 DIMM and replace the 2x256MB DIMM by the 512MB alone : doesn't work : black screen, like the touchscreen doesn't power on. The LED on the motherboard blincks 10 or 11 times.

                      Bad luck

                      But the badest news : when I put only the old 256MB DIMM, the screen still doesn't power on ! I don't know what to do... I hope I didn't "bricked" it with non-original SD-RAM DIMM...
                      =================================================



                      Blank LCD With a Green LED is Displayed When the imageRUNNER is Powered On.
                      is this you

                      or

                      No Power and the
                      LCD is Blue

                      or

                      No Power, No Display, Control Panel Green LED is On

                      The All-Night Power Supply protection circuit may be shutting off power to all loads. The RMT1 and RMT2 signals are used to trigger the protection circuit and disable the power supplies.





                      does the printer warm up ?
                      Attached Files
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • th83
                        Technician
                        • Sep 2014
                        • 19

                        #26
                        Re: Canon iR2270 - Network print error #853

                        Hi teckat, thank for answering.

                        First : good news, the printer working again with the old 256MB DIMM.

                        So :

                        With the 512MB DIMM :

                        LED 1006 is lit (I don't know why the led was blincking last time ?)
                        Touchscreen isn't power on : black with no backlight.
                        The printer "move", like it was starting

                        With the 2x256MB DIMM :

                        LED 1006 is lit
                        Touchscreen power on : boot loader is showing progress bar which stops at 15-20%
                        The printer "move", like it was starting

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16083

                          #27
                          Re: Canon iR2270 - Network print error #853

                          Originally posted by th83
                          Hi teckat, thank for answering.

                          First : good news, the printer working again with the old 256MB DIMM.

                          So :

                          With the 512MB DIMM :

                          LED 1006 is lit (I don't know why the led was blincking last time ?)
                          Touchscreen isn't power on : black with no backlight.
                          The printer "move", like it was starting

                          With the 2x256MB DIMM :

                          LED 1006 is lit
                          Touchscreen power on : boot loader is showing progress bar which stops at 15-20%
                          The printer "move", like it was starting
                          ================================================== ==============


                          It's a Mystery
                          ==something that is difficult or impossible to understand or explain.


                          February 22, 2010

                          imageRUNNER 2270 / 2870 / 3570 / 4570
                          Memory (RAM) Configuration Change on the imageRUNNER 2270 / 2870 / 3570 / 4570 Models
                          For manufacturing convenience, the DIMM configuration has been changed from using 2 x 256 MB memory DIMMs (WA7-3296-000) to 1 x 512 MB memory DIMM (WA7-4625-000).

                          Important Notes for Servicing the imageRUNNER 2270 / 2870 / 3570 / 4570 Models:

                          - When replacing a DIMM, use (Qty 1) 512 MB DIMM or (Qty 2) 256 MB DIMM. The 256MB DIMM will continue to be supplied.

                          - Be careful not to install a 512 MB DIMM into a machine with 512 MB already installed.

                          Adding a 128MB, 256MB, or 512MB DIMM into the additional open slot will render the machine inoperative.

                          - The 512MB DIMM can be mounted on either of the slots.
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • Tricky
                            Field Supervisor

                            Site Contributor
                            2,500+ Posts
                            • Apr 2009
                            • 2620

                            #28
                            Re: Canon iR2270 - Network print error #853

                            Originally posted by th83
                            Hi teckat, thank for answering.

                            First : good news, the printer working again with the old 256MB DIMM.

                            So :

                            With the 512MB DIMM :

                            LED 1006 is lit (I don't know why the led was blincking last time ?)
                            Touchscreen isn't power on : black with no backlight.
                            The printer "move", like it was starting

                            With the 2x256MB DIMM :

                            LED 1006 is lit
                            Touchscreen power on : boot loader is showing progress bar which stops at 15-20%
                            The printer "move", like it was starting


                            Hi are these experiments with the copier bootrom or the printer one?
                            You know the machine still works with the original ram and bootrom as a copier only.

                            Comment

                            • th83
                              Technician
                              • Sep 2014
                              • 19

                              #29
                              Re: Canon iR2270 - Network print error #853

                              I tried with both copier and printer bootrom : same problem.

                              the copier still works with old bootrom and old ram as it was working before.

                              Comment

                              • th83
                                Technician
                                • Sep 2014
                                • 19

                                #30
                                Re: Canon iR2270 - Network print error #853

                                Hi guys,

                                still the same problem, I don't know what to do

                                Any ideas ? If you want pics of the printer, just ask.

                                Do I have to upgrade printer software ?

                                Comment

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