Canon IR3035 solid Black Band length wise on document

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  • tibbs
    Trusted Tech

    100+ Posts
    • Aug 2008
    • 223
    #1

    Canon IR3035 solid Black Band length wise on document

    Hello I have an canon ir3035 when making copies from the glass the copies are coping out with a solid black band down the length of the copies in the LTRr direction. But when making copies from the document feeder there is no black band. Have done a couple of checks but I just lost.
    Can anyone help.

    Thanks
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22932
      #2
      Re: Canon IR3035 solid Black Band length wise on document

      Are you sure it's not the other way around? Lines through the DF, but not off the glass? Dirty optics or slit glass could easily account for that.

      If you are correct ... well it would have to be some sort of image processing problem. I would start by cleaning and re-seating the ribbon cables, especially to the CCD. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

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        • tibbs
          Trusted Tech

          100+ Posts
          • Aug 2008
          • 223
          #3
          Re: Canon IR3035 solid Black Band length wise on document

          Its on the glass for sure not the document feeder.

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083
              #4
              Re: Canon IR3035 solid Black Band length wise on document

              Originally posted by tibbs
              Its on the glass for sure not the document feeder.
              ---------------------------



              U need to check the condition of the Ribbon Cable as posted by blackcat4866 /

              part number is FH2-7174-000. It is item 17 circled below.



              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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