Error code

[Guest]

copier is ir3300 and show E0003550001. If any solution please help

[Lijodamodaran]

Re: Error code

Do you replaced the MFC ??

[Lijodamodaran]

Re: Error code

If so replace the ID pcb also from d same machine

[Riyadh hossain]

Re: Error code

If so replace the ID pcb also from d same machine

I just change heater unit

[teckat]

Re: Error code

copier is ir3300 and show E0003550001. If any solution please help

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Where u swapping PCB's before ERROR 355

Mismatch of serial numbers of three items: Serial Number PCB, Main Controller / Image Processor PCB (SRAM) and Counter Memory PCB.
1. Put back all original PCBs into the equipment!
2. Do not utilize a used Counter Memory PCB or Serial Number PCB from any other equipment.
3. Ensure connector J1023 is connected.

Items to keep in mind when attempting to troubleshoot the Soft Counter circuit:Counter Memory, Serial Number and Main Controller PCBsE355 error code is due to no communication between the Main-Controller board and the Serial Number board below it. The boards are connected by a 11 PIN yellow connector and cable.
This yellow connector must be re-seated on the new Main-Controller board when changed. The connector must be seated firmly on the board.


When this error occurs, you must go into Service Mode and clear the error code. How to clear the error code:
1. Enter Service Mode: Press * Additional Functions, 2&8 simultaneously, then * Additional Functions again.
U MAY NEED TO GO INTOLEVEL 3
Additional Functions button> then 28 together>then Additional Functions button
Additional Functions button then 19 together>then 3
COPIER>FUNCTION>CLEAR>E355-CLR
Turn OFF and then ON the equipment.

2. Then select the [COPIER] option. Under [COPIER], select the Function tab.
3. Under the [FUNCTION] tab, select the [CLEAR] option.
4. In [CLEAR] there is a selection E355-CLR. Select it and hit OK.
5. Reboot the machine.



If the error occurs again:
1. Make sure the connection is secure and tight to the Main-Controller board from the connector cable to the Serial Number board below.
2. Re-seat the Main-Controller board into its slot.
3. Go into service mode and clear the error code as explained above.

* If the error still continues, you probably have a bad Serial Number board and it needs to be replaced.