Canon IR Adv C5030 Error E00002703-00

[Mark in England]

Re: Canon IR Adv C5030 Error E00002703-00

Problem :
Error code E027

Solution :
It has been found that the D cut portion of the drive gear can strip out and not allow drive to the developer. The drive gear is a X shaped gear.
The gear part number is FC8-4338-000.

That is how the code shows on the control panel but Canon only uses three numbers for Error codes EXXX-(XXXX). Cyan is a good bet.

Hi

just a quick 'thank you'-X shaped gear was broken on the cyan dev unit end. Bit daft having a unit that needs quite a bit of torque to be driven by a small gear on a tiny diameter shaft!

Many thanks

Mark

Re: Canon IR Adv C5030 Error E00002703-00

Hope its not this.

In this case, a gear was missing on the set on hopper assembly. The gear is not available as a part, so the set on hopper assembly had to be replaced Here is a picture of a set on hopper assembly with the gear in place.

The part numbers for the set on hopper assembly are:
5000 Series Black FM3-5980-000
5000 Series Color FM3-5990-000
5200 Series Black FM3-9660-000
5200 Series Color FM3-9657-000

[dan7777]

Re: Canon IR Adv C5030 Error E00002703-00

....now I'm no betting man, but I'd say there's a fair chance you've just explained why I can't find the error code!!

MANY Thanks!!

Mark

Problem :
Error code E027

Solution :
It has been found that the D cut portion of the drive gear can strip out and not allow drive to the developer. The drive gear is a X shaped gear.
The gear part number is FC8-4338-000.

That is how the code shows on the control panel but Canon only uses three numbers for Error codes EXXX-(XXXX). Cyan is a good bet.

[Mark in England]

Re: Canon IR Adv C5030 Error E00002703-00

I think it should be E027-0300. Has to do with cyan developer and or supply. Suspect bad drive gear on end of developer or possibly a problem with dev/drum drive assy. Good luck.

....now I'm no betting man, but I'd say there's a fair chance you've just explained why I can't find the error code!!

MANY Thanks!!

Mark

[canon33]

Re: Canon IR Adv C5030 Error E00002703-00

I think it should be E027-0300. Has to do with cyan developer and or supply. Suspect bad drive gear on end of developer or possibly a problem with dev/drum drive assy. Good luck.

[Mark in England]

Hi,

Off to help out another dealer tomorrow and have to take a look at this machine for them. The error code isn't in the service manual so I wondered if anyone had any ideas please??

Grateful for the help.

Cheers

Mark in England