ir adv 4035i

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  • drolfe@webmail.co.za
    Technician

    50+ Posts
    • Sep 2012
    • 69

    #1

    ir adv 4035i

    hi there
    we have an IR 4035 adv which the dev unit doesnt seem to be turning we normally work on toshiba so not so fimiliar with the canon. it looks like all those clutches are not activating (dev clutch , allignment clutch etc)
    is there some thing that i am missing?
    any help welcome.
    thanks
    David
  • Dutchman
    Technician

    50+ Posts
    • Jan 2011
    • 58

    #2
    Re: ir adv 4035i

    Originally posted by drolfe@webmail.co.za
    hi there
    we have an IR 4035 adv which the dev unit doesnt seem to be turning we normally work on toshiba so not so fimiliar with the canon. it looks like all those clutches are not activating (dev clutch , allignment clutch etc)
    is there some thing that i am missing?
    any help welcome.
    thanks
    David
    Hi David

    The drum and dev are driven by the main drive motor and the dev unit is activated via a clutch. Is the machine showing a error code?

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 23007

      #3
      Re: ir adv 4035i

      Yes, what symptoms? What have you done so far? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • drolfe@webmail.co.za
        Technician

        50+ Posts
        • Sep 2012
        • 69

        #4
        Re: ir adv 4035i

        it jams when you make a copy by the alignment roller as that is also on a clutch from what i can see and after a while it gives the error code that shows the toner not going through as it is all sitting by the dev entrance. it looks like to me all 3 clutches are not working i traced the wires to the board and i am getting 24v there. I know on the toshibas i can test the clutches but dont know on the canon machines but it highly unlikely that all 3 clutches will stop working. i have checked the fuses and they all are ok.

        Comment

        • Dutchman
          Technician

          50+ Posts
          • Jan 2011
          • 58

          #5
          Re: ir adv 4035i

          Originally posted by drolfe@webmail.co.za
          it jams when you make a copy by the alignment roller as that is also on a clutch from what i can see and after a while it gives the error code that shows the toner not going through as it is all sitting by the dev entrance. it looks like to me all 3 clutches are not working i traced the wires to the board and i am getting 24v there. I know on the toshibas i can test the clutches but dont know on the canon machines but it highly unlikely that all 3 clutches will stop working. i have checked the fuses and they all are ok.
          If you go into service mode ( press Star with the face once then 2 and 8 together once and then Star face again. ) Once in service mode look at the jam file as well as the error file under the display tab, and check what jam or error codes it comes up with.

          Comment

          • drolfe@webmail.co.za
            Technician

            50+ Posts
            • Sep 2012
            • 69

            #6
            Re: ir adv 4035i

            the error we get after a while is E0020 0000 05. just want to know when i do the instal toner in test mode is the dev unit supposed to be turning?

            Comment

            • laitang
              Senior Tech

              500+ Posts
              • Nov 2012
              • 627

              #7
              Re: ir adv 4035i

              E0020 0000 05: The path between the sub hopper and the developingassembly is clogged with toner.

              Description:
              The Developing Assembly Toner Sensor (S25) detects the absence of toner, while the Sub Hopper Toner Sensor (S26) detects the presence of toner.
              With the Developing Cylinder Clutch (CL3) turned on, the hopper feed screw motor (M16) is rotated for 1 sec intermittently 194 times; still, the Developing Assembly Toner Sensor (S25) does not detect the presence of toner.

              CANON-ira4035_Toner.JPG

              Remedy:
              1. Check the rotation of hopper motor gear. (If rotating, false detection by the sensor is doubted. Feed the toner to the developing unit in service mode: COPIER > FUNCTION > INSTALL > TONER-S.)
              2. Replace the Developing Assembly Toner Sensor (S25).
              3. Replace the Sub Hopper Toner Sensor (S26).

              Comment

              • drolfe@webmail.co.za
                Technician

                50+ Posts
                • Sep 2012
                • 69

                #8
                Re: ir adv 4035i

                what i just did was vacume all the toner out the dev unit the went into instal toner now it just gives me a NG

                Comment

                • drolfe@webmail.co.za
                  Technician

                  50+ Posts
                  • Sep 2012
                  • 69

                  #9
                  Re: ir adv 4035i

                  ok i manually poured toner in dev unit now it comes ready makes a copy and jams at reg rollers i am convinced that all 3 clutches are not working i am thinking its the engine control board. is there anyway that i can prove it. i did a test now on the correct pins for the dev clutch and i am only getting 18v and not 24v would that make a difference?

                  Comment

                  • Dutchman
                    Technician

                    50+ Posts
                    • Jan 2011
                    • 58

                    #10
                    Re: ir adv 4035i

                    Originally posted by drolfe@webmail.co.za
                    ok i manually poured toner in dev unit now it comes ready makes a copy and jams at reg rollers i am convinced that all 3 clutches are not working i am thinking its the engine control board. is there anyway that i can prove it. i did a test now on the correct pins for the dev clutch and i am only getting 18v and not 24v would that make a difference?
                    Hi David,

                    If the machine comes up with an error code it will stop and it would seem as if it has jammed. Check your jam and error codes at the time of the jam and you would probably find that the same error code could have occurred.
                    Should the error code be the same then follow the advise that Liatang has sent you.

                    Comment

                    • drolfe@webmail.co.za
                      Technician

                      50+ Posts
                      • Sep 2012
                      • 69

                      #11
                      Re: ir adv 4035i

                      hi there
                      when it jams it only has the jam code now that the error code has gone as i have manually poured enogh toner in dev unit. I did a part chk and held the reg clutch in my had to see if i can feel it activating and i cant the same with the dev clutch

                      Comment

                      • Dutchman
                        Technician

                        50+ Posts
                        • Jan 2011
                        • 58

                        #12
                        Re: ir adv 4035i

                        Originally posted by drolfe@webmail.co.za
                        hi there
                        when it jams it only has the jam code now that the error code has gone as i have manually poured enogh toner in dev unit. I did a part chk and held the reg clutch in my had to see if i can feel it activating and i cant the same with the dev clutch
                        What is the jam code

                        Comment

                        • drolfe@webmail.co.za
                          Technician

                          50+ Posts
                          • Sep 2012
                          • 69

                          #13
                          Re: ir adv 4035i

                          The jam code is 0107

                          Comment

                          • Dutchman
                            Technician

                            50+ Posts
                            • Jan 2011
                            • 58

                            #14
                            Re: ir adv 4035i

                            Originally posted by drolfe@webmail.co.za
                            The jam code is 0107
                            Hi David,

                            Jam code 0107 is a delay at sensor 19 this is the sensor at the fuser exit. How-ever it might not get there bacause of the fact that you mentioned the register stop roller also not activating. All those are controlled by the main motor M1. This is controlled by the the DC controller.
                            Could you try and do a box check. This you do by switching the machine on holding down 2 and 4.
                            If you have a P- Print that was printed before you could try and clear the DC controller in service mode Function-Clear-DCcon. You would have to re-enter certain values again from the p-print.

                            Comment

                            • drolfe@webmail.co.za
                              Technician

                              50+ Posts
                              • Sep 2012
                              • 69

                              #15
                              Re: ir adv 4035i

                              thanks for that if i dont hae the p-print can i still do the reset?

                              Comment

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