Problem : Original full page but copy is half page.

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  • tmmpb
    Junior Member
    • Dec 2014
    • 6

    #1

    [Misc] Problem : Original full page but copy is half page.

    10690307_941283352566878_1040933088168512050_n.jpg

    Canon IR-600
    R - Original
    L - Copy
    Placed on the glass, then copy is normal.
    But if copy the ADF will have half page
    .
    Thank you...
  • Corder
    Trusted Tech

    100+ Posts
    • Nov 2014
    • 105

    #2
    Re: Problem : Original full page but copy is half page.

    Originally posted by tmmpb
    [ATTACH=CONFIG]27333[/ATTACH]

    Canon IR-600
    R - Original
    L - Copy
    Placed on the glass, then copy is normal.
    But if copy the ADF will have half page
    .
    Thank you...
    Mark at least the lead edge of original and printed copy on the photos.
    And as for me, first of all I'd check ADF lead/side edge reg setup.
    Last edited by Corder; 12-06-2014, 12:14 PM.

    Comment

    • tmmpb
      Junior Member
      • Dec 2014
      • 6

      #3
      Re: Problem : Original full page but copy is half page.

      I don't know how to check ADF lead/side edge reg setup.
      Could you please tell me how to do this.

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22999

        #4
        Re: Problem : Original full page but copy is half page.

        Lets start with something you can do.

        Can you read the display?
        What size does the machine display when you insert your original?
        What size does the machine display for the paper you are printing on?

        Odds are, that one of those is displaying Statement or Statement-R (the size of your printed image).
        If it's the original detection that's identifying a Statement original, most likely there's a problem with the original tray length detection.
        If it's the paper source that's identifying Statement or Statement-R size copy paper, then most likely there is paper behind the tray, or the paper size is incorrectly identified on the size dial (user error).

        If you didn't understand any of that, you might try reading the user manual ... no, you won't do that. it's time to hire a professional. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

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        • tmmpb
          Junior Member
          • Dec 2014
          • 6

          #5
          Re: Problem : Original full page but copy is half page.

          When insert original to ADF
          Display - A4 (not A4R)
          When press start button
          Display - A4 (not A4R) /* paper from tray 1
          .
          but copy paper in output is half page.
          I press *28* to service mode --> Feeder --> Display
          Feedsize is show A4.

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