C5045 No Black & Loud Noise

[mrfuser]

Client has an imagerunner advanced C5045 that over the weekend started making a loud noise from rear of machine and making blank pages on black. Is this a dead black laser unit?

Thanks all!

[Rachid.Akli]

Re: C5045 No Black & Loud Noise

Hello,

Either the dev unit or the drum cylinder is not turning.

Rachid

[canon33]

Re: C5045 No Black & Loud Noise

My guess is that the main drive assy needs replaced. There is a nylon bushing in that assy that gets hosed.

[Canuck]

Re: C5045 No Black & Loud Noise

Check the little plastic "prop" on the rear of the dev...the one that drives the dev cylinder. They strip inside. Actually there is a mod for this......

[canon33]

Re: C5045 No Black & Loud Noise

Check the little plastic "prop" on the rear of the dev...the one that drives the dev cylinder. They strip inside. Actually there is a mod for this......

That doesn't cause a loud noise at rear of machine that OP mentioned.

[mrfuser]

Re: C5045 No Black & Loud Noise

I toured apart drum and developer look of look fine I don't see any strip gears. In service mode I can print out yellow blue and magenta just no black. The loud sound comes from what looks like a motor down below the drum units, is this possibly a laser drive?

[Canuck]

Re: C5045 No Black & Loud Noise

That doesn't cause a loud noise at rear of machine that OP mentioned.

I have had the coupling at the rear break a piece off. It is spring loaded and yes, it makes a noise. More of a soft thumping. Just supplying some info. Thought it included this in it....this one makes noise

[canon33]

Re: C5045 No Black & Loud Noise

Ck main drive assy. Is the coupler on the drive assy that locks into the developer assy? Kinda hard to see bit if u remove drum tray u can look back there. Also reach back there and turn by hand each of the couplers and u will probably feel a difference in the black drive coupler. U need to replace main drive assy.

[mrfuser]

Re: C5045 No Black & Loud Noise

Do you have a part number for that drive assembly?

[Canuck]

Re: C5045 No Black & Loud Noise

FM4-8390...just transfer the motors from the old one. Read the last bulletin I posted

[mrfuser]

Re: C5045 No Black & Loud Noise

Can I swap anything so they can use black in the mean time?

[Canuck]

Re: C5045 No Black & Loud Noise

Swap the bushing on the black with one of the other colors to keep it going...or see my PM

[mrfuser]

Re: C5045 No Black & Loud Noise

Any way to order the bushing alone? Sure enough this one is trashed!

Swap the bushing on the black with one of the other colors to keep it going...or see my PM