lines in sub-scan direction on C3380

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  • Victor285
    Technician

    50+ Posts
    • Jul 2010
    • 61

    #1

    lines in sub-scan direction on C3380

    Hi guys,

    I had a call on a c3380i for light prints for black only originally. all colors looked fine. Checked and found it was happening in different apps and also on internal prints so I cleaned laser and optics, itb contact plate and Adjusted density. Did auto calibration a few times and got the density back. However, I started getting lines in the subscan direction across the print. (See Test Print 10) Black drum changed approx 20k ago. I cleaned the paper path, ITB Belt cleaner, IBT and secondary transfer roller, fuser entrance and am still getting lines. I'm not sure if worn blade on drum or itb cleaner or a result of change in density. Any ideas on these lines? All comments appreciated,
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  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: lines in sub-scan direction on C3380

    Originally posted by Victor285
    Hi guys,

    I had a call on a c3380i for light prints for black only originally. all colors looked fine. Checked and found it was happening in different apps and also on internal prints so I cleaned laser and optics, itb contact plate and Adjusted density. Did auto calibration a few times and got the density back. However, I started getting lines in the subscan direction across the print. (See Test Print 10) Black drum changed approx 20k ago. I cleaned the paper path, ITB Belt cleaner, IBT and secondary transfer roller, fuser entrance and am still getting lines. I'm not sure if worn blade on drum or itb cleaner or a result of change in density. Any ideas on these lines? All comments appreciated,
    cleaning blade of the ITB cleaning unit.
    ITB BLADE.jpg



    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • Victor285
      Technician

      50+ Posts
      • Jul 2010
      • 61

      #3
      Re: lines in sub-scan direction on C3380

      Thanks Teckat. Is it chatter from the blade or needs to be coated with drum powder? Do these blades flip? I wiped it down twice w/ alcohol wipe and vacuumed out the feed screw tube. Thought that should be enough.

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: lines in sub-scan direction on C3380

        Originally posted by Victor285
        Thanks Teckat. Is it chatter from the blade or needs to be coated with drum powder? Do these blades flip? I wiped it down twice w/ alcohol wipe and vacuumed out the feed screw tube. Thought that should be enough.
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • Victor285
          Technician

          50+ Posts
          • Jul 2010
          • 61

          #5
          Re: lines in sub-scan direction on C3380

          Thanks again, Teckat. I'll try that lubricant.

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 8132

            #6
            Re: lines in sub-scan direction on C3380

            Try a history or p-print, if you get lines on the prints replace the black drum, they have a poor life on this model, from 80% they start to fail & leave lines on prints
            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            โ€‹

            Comment

            • Victor285
              Technician

              50+ Posts
              • Jul 2010
              • 61

              #7
              Re: lines in sub-scan direction on C3380

              Originally posted by copier tech
              Try a history or p-print, if you get lines on the prints replace the black drum, they have a poor life on this model, from 80% they start to fail & leave lines on prints
              Great call on this Copier Tech. I had replaced ITB cleaner with no improvement, so I tore apart the drum and found the drum blade caked with toner. Cleaned drum blade & primary transfer roller, wiped drum and dusted with drum powder, reassembled and tested. No more lines. Prints and copies good as new. Many Thanks for your response and insight on this model.

              Comment

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