Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

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  • tibbs
    Trusted Tech

    100+ Posts
    • Aug 2008
    • 223

    #1

    Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

    Hello, I have a canon Ir3035 with an error E0024 - 001 every time you make a legal copy or A3 copy.
    Can anyone help with this problem.

    Thanks
  • Canuck
    Tech Specialist

    1,000+ Posts
    • Nov 2007
    • 1713

    #2
    Re: Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

    Re-seat dev connector from machine where it plugs into dev housing. Make sure connectors are re-seated on both sides of connector(toner senor plugs in on bottom side of connector I believe). Strange its only on that paper. Also clean and apply conductive grease to silver reg roller ground clip...maybe electrical noise

    Comment

    • tibbs
      Trusted Tech

      100+ Posts
      • Aug 2008
      • 223

      #3
      Re: Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

      Thanks I will try that to see.

      Comment

      • Rachid.Akli
        Senior Tech

        500+ Posts
        • Oct 2011
        • 595

        #4
        Re: Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

        Hello,

        If you're not using canon genuine toner, vacuum the developing and the hopper assemblies and instal a genuine toner bottle.

        Rachid.
        "Find a job you love and you’ll never have to work a day in your life." Nagy's father

        Comment

        • Canuck
          Tech Specialist

          1,000+ Posts
          • Nov 2007
          • 1713

          #5
          Re: Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

          The fault is for a missing connection signal. Crap toner or dev issue would generate E20 errors. Open wire in toner sensor could cause both, but can't see bad toner causing E24

          Comment

          • Rachid.Akli
            Senior Tech

            500+ Posts
            • Oct 2011
            • 595

            #6
            Re: Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

            Originally posted by Canuck
            The fault is for a missing connection signal. Crap toner or dev issue would generate E20 errors. Open wire in toner sensor could cause both, but can't see bad toner causing E24
            Hi,

            I have seen it so many times in this series. It seems to be incoherent, but i have seen it.

            Rachid.
            "Find a job you love and you’ll never have to work a day in your life." Nagy's father

            Comment

            • tibbs
              Trusted Tech

              100+ Posts
              • Aug 2008
              • 223

              #7
              Re: Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

              I don't understand what connection signal you guys are talking about. Please explain.

              Comment

              • tibbs
                Trusted Tech

                100+ Posts
                • Aug 2008
                • 223

                #8
                Re: Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

                Can you explain what the connection signal is

                Comment

                • Canuck
                  Tech Specialist

                  1,000+ Posts
                  • Nov 2007
                  • 1713

                  #9
                  Re: Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

                  When you remove the developer assembly you have to unplug it....and the code means it lost connection at this connector.
                  Attached Files

                  Comment

                  • Rachid.Akli
                    Senior Tech

                    500+ Posts
                    • Oct 2011
                    • 595

                    #10
                    Re: Canon Ir3035 Error E0024 - 001 every time you make a legal copy.

                    Hello,

                    We fixed some of these isssues by replacing the Devloping toner sensor.

                    Rachid.
                    "Find a job you love and you’ll never have to work a day in your life." Nagy's father

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