irc3080

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  • Jerrygbs
    Trusted Tech
    • Dec 2008
    • 193
    #1

    irc3080

    I have a customer who has a new Lenovo laptop with windows 8.1. I set him up to print 3 weeks ago and now he can not print using ufrII,pcl6,ps or any of the older pcl versions. 2 laptops with other windows os work just fine , any help in this matter would be appreciated.
    Tags: None
    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16092
      #2
      Re: irc3080

      Originally posted by Jerrygbs
      I have a customer who has a new Lenovo laptop with windows 8.1. I set him up to print 3 weeks ago and now he can not print using ufrII,pcl6,ps or any of the older pcl versions. 2 laptops with other windows os work just fine , any help in this matter would be appreciated.
      ============================

      remove all drivers and re-install

      Canon U.S.A. : Support & Drivers : Color imageRUNNER C3080
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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        • Canon345
          #3
          Re: irc3080

          I have my first case of this this week. I think a visit to printmanagement.msc for some deleting is needed.

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