Canon irC2880 is 'grainy' when scanning?

[Mr Davo]

Hi Everyone,

At my work we have a Canon irC2880 MFP which we use for copying / faxing / scanning, etc.

At the moment when scanning it produces a very grainy image, as can be seen below -



If anybody can suggest what might be causing this, and further how to go about fixing it, can you please share?

Kind Regards,

Davo

[ernesto]

Re: Canon irC2880 is 'grainy' when scanning?

Hi Everyone,

At my work we have a Canon irC2880 MFP which we use for copying / faxing / scanning, etc.

At the moment when scanning it produces a very grainy image, as can be seen below -



If anybody can suggest what might be causing this, and further how to go about fixing it, can you please share?

Kind Regards,

Davo

Hi,
if the sample is a printed it could be the humidity content on paper ..... you can try to put new paper from the paper box

All the best

[copier tech]

Re: Canon irC2880 is 'grainy' when scanning?

If this is just scanning (not printing) try scanning to PDF not tiff & change the scan setting to colour & 600dpi.

[Mr Davo]

The plot thickens...colour scans work a charm!

Hello copier tech,

The plot thickens here...whenever I scan something in colour it comes out crystal clear.



I did note that the black & white scan defaulted to .tiff format, whereas the colour format defaulted to PDF.

Is there some way of setting independent (e.g.: one for B & W, one for colour) scan settings (file format, resolution, etc).

Any additional assistance will be greatly appreciated. I am yet to test with printing of B & W vs. Colour, but will report back once I do.

Kind Regards,

Davo

[copier tech]

Re: Canon irC2880 is 'grainy' when scanning?

You will always get a better quality scan using PDF not TIFF, & always scan in colour, it doesn't cost anymore & as you can see the scan quality is better.

You can change the default settings here, Additional functions<Communications settings<Transmit settings<Edit standard send settings

This is from memory so might not be 100% accurate.