imageRUNNER C1030if: NI-MH battery problem?

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  • RandyW
    Trusted Tech
    100+ Posts
    • Jan 2013
    • 189
    #1

    imageRUNNER C1030if: NI-MH battery problem?

    we looked at 1 of these machines today that was turning off & on. I think it kept trying to initialize.

    we disconnected a battery and it stopped doing that but not everything would work after that I think (2nd hand info, I have to check with our tech who looked at it to see what it did for sure)

    what the battery cause that initializing problem if it was too weak?

    thanks.
    Tags: None
    • teckat
      Field Supervisor
      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16092
      #2
      Re: imageRUNNER C1030if: NI-MH battery problem?

      Connector J8124=Secondary battery for memory backup.


      Try Setting all WSD Print settings to "OFF"

      Additional Functions>System Settings>Network Settings>TCP/IP Settings>WSD Print settings>Use WSD to "off"

      Additional Functions>System Settings>Network Settings>TCP/IP Settings>WSD Print settings>Use WSD Browsing to "off"

      Additional Functions>System Settings>Network Settings>TCP/IP Settings>WSD Print settings>Use Multi Cast Discovery to "off"
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • RandyW
          Trusted Tech
          100+ Posts
          • Jan 2013
          • 189
          #3
          Re: imageRUNNER C1030if: NI-MH battery problem?

          Our guy went back over there and checked those settings. He said they were already set to off. I think he also accessed the service mode- can't say if he did anything or than that for sure...moved the machine to another spot in the office and plugged in to a different network jack. Started working. Maybe it was getting some strange electrical interference.

            Comment

            • teckat
              Field Supervisor
              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16092
              #4
              Re: imageRUNNER C1030if: NI-MH battery problem?

              Originally posted by RandyW
              Our guy went back over there and checked those settings. He said they were already set to off. I think he also accessed the service mode- can't say if he did anything or than that for sure...moved the machine to another spot in the office and plugged in to a different network jack. Started working. Maybe it was getting some strange electrical interference.

              Plug a laptop into that Jack & see if same symptom happens.
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • Canon345
                  #5
                  Re: imageRUNNER C1030if: NI-MH battery problem?

                  What voltage is on the line? What is the ground to neutral reading?

                    Comment

                    • blackcat4866
                      Master Of The Obvious
                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22594
                      #6
                      Re: imageRUNNER C1030if: NI-MH battery problem?

                      Has anyone considered replacing the $5 battery? I'd be curious to see if it helped. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

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