Canon IR ADV 6065

[teklife256]

A customer with several of our machines has asked that we take care of their Canon IR ADV 6065. Apparently there was a serious falling out with the prior dealer servicing the machine. My experience with Canon is minimal and I'm anxious to learn. The machine has the dual tray E1 staple and hole punch external finishers. On the display there is a message that states the finisher is unavailable. The E1 trays do not respond i.e. move up and down to adjust as prints are produced. The trays remain in a stationary position. When power is cycled on the machine the trays do not respond and remain stationary.

I was able to source the manual and hope to trouble the finisher. However, I cannot find how to enter the service mode. Any help would definitely be appreciated.

[Toner Boy]

Re: Canon IR ADV 6065

If its same as C7065 see below: hopefully someone can verify this info for you

SVMD-ENT Setting of entry method to service mode
Lv.2 Details To set the way to get in service mode to prevent information leak.
Use case As needed
Adj/set/operate method 1) Enter the setting value, and then press OK key.
2) Turn OFF/ON the main power switch.
Display/adj/set range 0 to 1
0: [Settings/Registration] - Pressing [2] and [8] at the same time -
[Settings/Registration]
1: [Settings/Registration] - Pressing [4] and [9] at the same time -
[Settings/Registration]
Default value 0

[ss12]

Re: Canon IR ADV 6065

The finisher has had a problem and has disabled itself.In the system settings there is an option to re-enable it.i'll try to look it up later unless somebody posts first.its called limited function mode if you want to take a look yourself

[teckat]

Re: Canon IR ADV 6065

A customer with several of our machines has asked that we take care of their Canon IR ADV 6065. Apparently there was a serious falling out with the prior dealer servicing the machine. My experience with Canon is minimal and I'm anxious to learn. The machine has the dual tray E1 staple and hole punch external finishers. On the display there is a message that states the finisher is unavailable. The E1 trays do not respond i.e. move up and down to adjust as prints are produced. The trays remain in a stationary position. When power is cycled on the machine the trays do not respond and remain stationary.

I was able to source the manual and hope to trouble the finisher. However, I cannot find how to enter the service mode. Any help would definitely be appreciated.

-------------------------------------------------------------------------------------------------------------------

Limited Functions Mode for the imageRUNNER Advance Series is found in a special location as opposed to all other imageRUNNER Models.

Please execute the following keystrokes to find Limited Functions Mode.

Settings / Registration > Management Settings > Device Management > Limited Functions Mode-------set to 'OFF'

SETTINGS.jpg

CONTROL PANEL_6065--6055.jpg

[vigour]

Re: Canon IR ADV 6065

You have to log in with admin user name and password, in order to access management settings.

Check service mode (*28* ) for error codes related to finisher E5xx, after turning Limited Functions off

[Gazzahos]

Re: Canon IR ADV 6065

A customer with several of our machines has asked that we take care of their Canon IR ADV 6065. Apparently there was a serious falling out with the prior dealer servicing the machine. My experience with Canon is minimal and I'm anxious to learn. The machine has the dual tray E1 staple and hole punch external finishers. On the display there is a message that states the finisher is unavailable. The E1 trays do not respond i.e. move up and down to adjust as prints are produced. The trays remain in a stationary position. When power is cycled on the machine the trays do not respond and remain stationary.

I was able to source the manual and hope to trouble the finisher. However, I cannot find how to enter the service mode. Any help would definitely be appreciated.

To enter service mode enter *(2 and 8 together)*
* is also called the Additional Functions key
There are 2 reasons why the sorter may not be responding. The most common is customers place an object like a bin under the trays as they are moving. Because it does not see them return to home position it places the Sorter in "Limited Functions" mode. This mode can can be turned off on the screen and then power off/on the MFD to reset.
Or the plug for the sorter is connected to the wrong plug in the back of the MFD. Look in the topright corner of the rear of the MFD for the correct location to plug the cable into.

It can get more detailed, but this will be enough to get you started.

[zoraldinho]

Re: Canon IR ADV 6065

I was able to source the manual and hope to trouble the finisher. However, I cannot find how to enter the service mode. Any help would definitely be appreciated.