Hi guys,
I have the above machine which has been giving me trouble for almost a month now. Let me start from the beginning to give you the history.
It first came up with an E161-403F error, the SM and the Troubleshooting guide(even the updated one) gave me two different answers as to which head was the problem. We ended up changing the Right head but then when the error remained we had to change the Left one too. Then it did it's cleanings and nozzle checks etc but came up with some sort of 2F error relating to the nozzles not firing correctly and we had to switch the machine off and on again. And so the cleaning continued unless we went into service mode to bypass the error and print out a Nozzle check which was missing pretty much all the colors except for a few. After some other troubleshooting we noticed that actual tubes were not full with ink especially closer towards the Print heads. With all the cleaning it still would not reach the heads. The only option seemed to manually prime the ink through using a syringe! By the way has anyone had such an issue like this where the machine won't automatically pull the ink all the way, it seems to happen a lot where I am, in Zimbabwe?? When we did this and finally switched it on the machine did what it should and you could physically see the ink moving into the Print heads and the nozzle check was perfect after that.
In between all that, we changed the Main board, the purge unit(it was believed that the old one wasn't creating the vacuum while the carriage was over it) and the carriage unit. From what I can see when I had all the covers off and ran the machine, the mechanical parts of the machine are working fine.
After that saga we had another error come up which was 2F3A. The SM says it's related to the Purge unit but this is new as mentioned before however I checked it anyway. I heard that this error could also be related to the valve motor on the ink tank units, so checked that and the bevel gears were not contacting as well as there was a cable that was loose. The error disappeared after that and it was working perfectly fine. OR so i thought.
We delivered it back to the client and tested it, seemed to be fine...no errors and it printed but after scrutinizing the print out. It's sort of blurred or has a shadow
I have attached a photo of the difference between the text on the Nozzle check and the Status print outs.
NB I have checked the linear scale for blemishes and cleaned it with no change. Could there be an issue with the comms from the Main board? Maybe the Head management sensor or the Flexible cables? I'm stuck at the moment...no idea what to do
Currently the machine is back at my workshops.
If anyone has some information on the problems I'm facing I'd be grateful for the assistance.
Regards,
Ben
I have the above machine which has been giving me trouble for almost a month now. Let me start from the beginning to give you the history.
It first came up with an E161-403F error, the SM and the Troubleshooting guide(even the updated one) gave me two different answers as to which head was the problem. We ended up changing the Right head but then when the error remained we had to change the Left one too. Then it did it's cleanings and nozzle checks etc but came up with some sort of 2F error relating to the nozzles not firing correctly and we had to switch the machine off and on again. And so the cleaning continued unless we went into service mode to bypass the error and print out a Nozzle check which was missing pretty much all the colors except for a few. After some other troubleshooting we noticed that actual tubes were not full with ink especially closer towards the Print heads. With all the cleaning it still would not reach the heads. The only option seemed to manually prime the ink through using a syringe! By the way has anyone had such an issue like this where the machine won't automatically pull the ink all the way, it seems to happen a lot where I am, in Zimbabwe?? When we did this and finally switched it on the machine did what it should and you could physically see the ink moving into the Print heads and the nozzle check was perfect after that.
In between all that, we changed the Main board, the purge unit(it was believed that the old one wasn't creating the vacuum while the carriage was over it) and the carriage unit. From what I can see when I had all the covers off and ran the machine, the mechanical parts of the machine are working fine.
After that saga we had another error come up which was 2F3A. The SM says it's related to the Purge unit but this is new as mentioned before however I checked it anyway. I heard that this error could also be related to the valve motor on the ink tank units, so checked that and the bevel gears were not contacting as well as there was a cable that was loose. The error disappeared after that and it was working perfectly fine. OR so i thought.
We delivered it back to the client and tested it, seemed to be fine...no errors and it printed but after scrutinizing the print out. It's sort of blurred or has a shadow
I have attached a photo of the difference between the text on the Nozzle check and the Status print outs.NB I have checked the linear scale for blemishes and cleaned it with no change. Could there be an issue with the comms from the Main board? Maybe the Head management sensor or the Flexible cables? I'm stuck at the moment...no idea what to do
Currently the machine is back at my workshops.
If anyone has some information on the problems I'm facing I'd be grateful for the assistance.
Regards,
Ben
- but this is how you learn 
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