IPF9000S - errors 2F13, 2F30, 2F2F, E161-403F, 2F3A. Firmware v1.41

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  • Benjamin98
    Technician

    50+ Posts
    • Mar 2015
    • 89

    #1

    IPF9000S - errors 2F13, 2F30, 2F2F, E161-403F, 2F3A. Firmware v1.41

    Hi guys,

    I have the above machine which has been giving me trouble for almost a month now. Let me start from the beginning to give you the history.

    It first came up with an E161-403F error, the SM and the Troubleshooting guide(even the updated one) gave me two different answers as to which head was the problem. We ended up changing the Right head but then when the error remained we had to change the Left one too. Then it did it's cleanings and nozzle checks etc but came up with some sort of 2F error relating to the nozzles not firing correctly and we had to switch the machine off and on again. And so the cleaning continued unless we went into service mode to bypass the error and print out a Nozzle check which was missing pretty much all the colors except for a few. After some other troubleshooting we noticed that actual tubes were not full with ink especially closer towards the Print heads. With all the cleaning it still would not reach the heads. The only option seemed to manually prime the ink through using a syringe! By the way has anyone had such an issue like this where the machine won't automatically pull the ink all the way, it seems to happen a lot where I am, in Zimbabwe?? When we did this and finally switched it on the machine did what it should and you could physically see the ink moving into the Print heads and the nozzle check was perfect after that.
    In between all that, we changed the Main board, the purge unit(it was believed that the old one wasn't creating the vacuum while the carriage was over it) and the carriage unit. From what I can see when I had all the covers off and ran the machine, the mechanical parts of the machine are working fine.

    After that saga we had another error come up which was 2F3A. The SM says it's related to the Purge unit but this is new as mentioned before however I checked it anyway. I heard that this error could also be related to the valve motor on the ink tank units, so checked that and the bevel gears were not contacting as well as there was a cable that was loose. The error disappeared after that and it was working perfectly fine. OR so i thought.
    We delivered it back to the client and tested it, seemed to be fine...no errors and it printed but after scrutinizing the print out. It's sort of blurred or has a shadow I have attached a photo of the difference between the text on the Nozzle check and the Status print outs.
    NB I have checked the linear scale for blemishes and cleaned it with no change. Could there be an issue with the comms from the Main board? Maybe the Head management sensor or the Flexible cables? I'm stuck at the moment...no idea what to do

    Currently the machine is back at my workshops.

    If anyone has some information on the problems I'm facing I'd be grateful for the assistance.

    Regards,

    Ben
    Attached Files
  • V-P
    Senior Tech

    Site Contributor
    500+ Posts
    • Apr 2011
    • 679

    #2
    Re: IPF9000S - errors 2F13, 2F30, 2F2F, E161-403F, 2F3A. Firmware v1.41

    Don't you just love Canon ?

    You could have avoided some of the replacements you made - - but this is how you learn

    For the actual problem :

    Perform Automatic Head Adjustment and since you are there - perform all other adjustments.

    That usually does the trick...

    Comment

    • Benjamin98
      Technician

      50+ Posts
      • Mar 2015
      • 89

      #3
      Re: IPF9000S - errors 2F13, 2F30, 2F2F, E161-403F, 2F3A. Firmware v1.41

      Originally posted by V-P
      Don't you just love Canon ?

      You could have avoided some of the replacements you made - - but this is how you learn

      For the actual problem :

      Perform Automatic Head Adjustment and since you are there - perform all other adjustments.

      That usually does the trick...
      It won't allow me to do an Automatic Head Adjustment. It keeps on cleaning and checking the nozzles and then comes up with the 2F30 error.
      Shall I try in Service mode?

      Comment

      • V-P
        Senior Tech

        Site Contributor
        500+ Posts
        • Apr 2011
        • 679

        #4
        Re: IPF9000S - errors 2F13, 2F30, 2F2F, E161-403F, 2F3A. Firmware v1.41

        Go in SM and make a SM\Adjust\Nozzle1

        Scan & Attach it here

        Comment

        • Benjamin98
          Technician

          50+ Posts
          • Mar 2015
          • 89

          #5
          Re: IPF9000S - errors 2F13, 2F30, 2F2F, E161-403F, 2F3A. Firmware v1.41

          So, we have tried a few things so far. Changed both L and R print heads and got 2F2F error again. Switched it on and off and the error isn't there. Print a nozzle check and it looks fine. Changed the carriage relay PCB and it got worse somehow...was smudging and all sorts. Put old PCB back and it's back to what it was doing before.
          I did what you suggested and have attached the Nozzle1 print pattern.

          It's not coming up with any errors at the moment but it's still printing the text blurry!

          Maybe I can try the Auto head adjustment now that there are no errors? Confirm it's the setting in SM called CR REG
          Attached Files
          Last edited by Benjamin98; 05-15-2015, 07:14 PM.

          Comment

          • V-P
            Senior Tech

            Site Contributor
            500+ Posts
            • Apr 2011
            • 679

            #6
            Re: IPF9000S - errors 2F13, 2F30, 2F2F, E161-403F, 2F3A. Firmware v1.41

            It is difficult to predict what you have done or not done correctly in your "Canon Voyage"

            From what I can see from Nozzle test : you have a problem with left head.

            Could be the head or could be the cable / or one of the transistors on the main board.

            Problem is that both parts are expensive and as I don't know what or how you did things, so I would advise :

            Check the flat cable (mainboard to carriage) with cable tester. Than check flat cable from carriage to head.

            Check the transistors on the mainboard with a multi-meter.

            If you still can't find anything than:

            Replace print head first

            Replace main-board

            Keep calm and enjoy life

            Comment

            • Benjamin98
              Technician

              50+ Posts
              • Mar 2015
              • 89

              #7
              Re: IPF9000S - errors 2F13, 2F30, 2F2F, E161-403F, 2F3A. Firmware v1.41

              Ok, that test I did was with the two new heads that were fitted. It must be something like the cable as you say, I will test them and see what happens. Do you know how to properly use these cable testers from Canon? I've attached a photo of what I have...are these correct? They always seem to show green led's, never red.
              The Main board is also a brand new one as is the carriage unit itself so there shouldn't be any faulty transistors there but will check.
              Attached Files

              Comment

              • V-P
                Senior Tech

                Site Contributor
                500+ Posts
                • Apr 2011
                • 679

                #8
                Re: IPF9000S - errors 2F13, 2F30, 2F2F, E161-403F, 2F3A. Firmware v1.41

                One tester goes to mainboard - the other to carriage.

                One tester has a battery the other not.

                You need to manually move the carriage when using the tester for a possible cut.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22999

                  #9
                  Re: IPF9000S - errors 2F13, 2F30, 2F2F, E161-403F, 2F3A. Firmware v1.41

                  Originally posted by V-P
                  One tester goes to mainboard - the other to carriage.

                  One tester has a battery the other not.

                  You need to manually move the carriage when using the tester for a possible cut.
                  I call it the "wiggle test".

                  Not me ... I wiggle the wires while they are on the tester. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

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