Canon IR ADV C2030 Cyan drum background

[ultimateprintsolutions]

I have a IR ADV C2030 that was producing blue background on copies and prints. Replaced cyan drum and it worked fine for a week, now have same issue. Machine only has 76k total and 43k color images. I have reseated all drums and no difference. B/W prints and copies are fine. Any help or suggestions would be greatly appreciated. Thanks.

[ultimateprintsolutions]

Re: Canon IR ADV C2030 Cyan drum background

ignore second picture.

[dan7777]

Re: Canon IR ADV C2030 Cyan drum background

I have a IR ADV C2030 that was producing blue background on copies and prints. Replaced cyan drum and it worked fine for a week, now have same issue. Machine only has 76k total and 43k color images. I have reseated all drums and no difference. B/W prints and copies are fine. Any help or suggestions would be greatly appreciated. Thanks.

Check the toner and make sure it is Canon toner.

[copier tech]

Re: Canon IR ADV C2030 Cyan drum background

Drum life is awfull on this series.

Updating the firmware can help with some issues