Epson WF C5710 100016 Scanner error

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  • cdvidaceiba
    Technician

    50+ Posts
    • Feb 2009
    • 80

    #1

    [Error Code] Epson WF C5710 100016 Scanner error

    hi got this error in some machines
    i already
    update firmware
    check scanner cable conectors


    any ideas

    thanks in advance
  • GIUBOSS
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2013
    • 1385

    #2
    Re: Epson WF C5710 100016 Scanner error

    Originally posted by cdvidaceiba
    hi got this error in some machines
    i already
    update firmware
    check scanner cable conectors


    any ideas

    thanks in advance
    Epson error code No. 100016
    MEANING = "HP [Home Position?] Detection Failed"
    DESCRIPTION = "- CR scanner failed to return home. 1. Damage or disengagement of the drive gear wheel train 2. Disengagement, fraying, skipping of timing belt rn- Cannot read standard / home white models 3 . FFCrn scanner disconnected, broken, tilted or damaged 4. CISrn unit failure 5. Scanner housing failure 6. Main board failure "

    try like this ower off, remove the back panel/document feeder, put it back on.
    This error appears to be a probable component overheating problem.
    Also try removing the cartridges and reinserting them

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