Bizhub C-25, no Imaging Unit reset on the panel...

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  • Oystercopy
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2009
    • 623

    #1

    Bizhub C-25, no Imaging Unit reset on the panel...

    Hey guys... I use IU reset chips in these things to extend the life of the IU's, which are fine. However, the unit life resets, but ONLY IN the online (Pagescope) Consumable List! It shows "Incorrect IU" on the front panel of the machine?

    In your experience, is this a FIRMWARE issue? Someone told me it was. Or are these chips never going to reset the panel?

    Thanks in advance!
  • emujo
    Field Supervisor

    2,500+ Posts
    • Jun 2009
    • 3009

    #2
    Re: Bizhub C-25, no Imaging Unit reset on the panel...

    It's not a firmware issue...it's a re-chipping issue. I don't think KM will write a firmware update to resolve issues related to running the MFP or managing its parts outside their recommendations. Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

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    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5462

      #3
      Re: Bizhub C-25, no Imaging Unit reset on the panel...

      I had a bad chip on this model before. Replacing it with a good one helped.
      Whatever

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8153

        #4
        Re: Bizhub C-25, no Imaging Unit reset on the panel...

        There is firmware to extend the image unit life on the C35 but for some reason not available for the C25 grrrrr
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

        • Oystercopy
          Senior Tech

          Site Contributor
          500+ Posts
          • Oct 2009
          • 623

          #5
          Re: Bizhub C-25, no Imaging Unit reset on the panel...

          Thanks for the responses guys... i bought several different brands of chips, but both did the same thing. Both suppliers claimed to be reputable, but I have no idea why they both did the same thing. Interestingly, they did the same thing on the C-35 as well, but I assume that's because they're generic. Yes, I realize KM would not normally offer software to fix that specifically, I just thought that maybe if the chips reset the online, why wouldn't they on the Control Panel? The chip seems to do its job and allow the machine to go past the life of the IU, I just thought that this was just some kind of glitch. Thanks.

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