Hello,
We've suddenly encountered a problem with our Konica c6500 unit and have been struggling to fix it but with no success. As to the attached image, the colors are completely out of registration. The odd part is how they seem to be different depending on which part of the print they are in. It appears the colors are out of alignment horizontally but not vertically.
To let you know of the steps we've taken to fix it:
We have done numerous auto color registration adjustments
We have done numerous auto gamma adjustments
We have swapped out the transfer belt assembly with 3 other working assembly units
The color registration unit was swapped out
We have tried doing a calibration through the Command Workstation
All proved unsuccessful.
It isn't just this paper either. Our uncoated stock we normally calibrate on with Gamma Offset has the colors out of registration on the gradient scale, and the scan for calibration through the Command Workstation shows the black bars off center with the Cyan patches. This is a first for us.
We're starting to see it on another unit too where the colors are going out of alignment left to right, so we are concerned that unit could be on its way to this.
Please, if anyone knows what is likely happening and the answer to this problem, let me know.
We've suddenly encountered a problem with our Konica c6500 unit and have been struggling to fix it but with no success. As to the attached image, the colors are completely out of registration. The odd part is how they seem to be different depending on which part of the print they are in. It appears the colors are out of alignment horizontally but not vertically.
To let you know of the steps we've taken to fix it:
We have done numerous auto color registration adjustments
We have done numerous auto gamma adjustments
We have swapped out the transfer belt assembly with 3 other working assembly units
The color registration unit was swapped out
We have tried doing a calibration through the Command Workstation
All proved unsuccessful.
It isn't just this paper either. Our uncoated stock we normally calibrate on with Gamma Offset has the colors out of registration on the gradient scale, and the scan for calibration through the Command Workstation shows the black bars off center with the Cyan patches. This is a first for us.
We're starting to see it on another unit too where the colors are going out of alignment left to right, so we are concerned that unit could be on its way to this.
Please, if anyone knows what is likely happening and the answer to this problem, let me know.
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