Intermittent Print issues with C284e

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  • jqueen
    Technician
    • Jul 2015
    • 45
    #1

    Intermittent Print issues with C284e

    Hello all,

    Okay. Have a BH C284e that prints like a bad dot matrix printer. See attachment. Mind you, I have been out on this machine before and it didn't do it while I was there. These are samples that the EU let me take back with me. Any thoughts about this and why this could be happening. I happens on printing and fax reports...

    I believe that the blk toner motor might have been replaced. They also had the blk drum replaced I believe. (I didn't do the work).

    So, any help would be greatly appreciated....Thank you...
    Attached Files
    Tags: bizhub, bizhub c248e
    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5460
      #2
      Re: Intermittent Print issues with C284e

      How does the internal prints look like. Its looks like bad raster data or even a messed up laser. If this never happens with copies you can rule out the laser.

      Could be a faulty MFPB. Reseat the connectors and cables then do firmware else replace the MFPB.

      Look for problems on the management list.
      Whatever

        Comment

        • splblazer91
          Trusted Tech

          100+ Posts
          • Jul 2014
          • 204
          #3
          Re: Intermittent Print issues with C284e

          Looks like some sort of Logic issue to me. I would try swapping out the memory stick first after that its gonna be a guessing game on what board.

            Comment

            • allan
              RTFM!!

              5,000+ Posts
              • Apr 2010
              • 5460
              #4
              Re: Intermittent Print issues with C284e

              Looking at that again i doubt that its the laser.
              Whatever

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22863
                  #5
                  Re: Intermittent Print issues with C284e

                  Originally posted by splblazer91
                  Looks like some sort of Logic issue to me. I would try swapping out the memory stick first after that its gonna be a guessing game on what board.
                  I like the memory, or the MFP board for this. This looks like image processing to me. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • jqueen
                      Technician
                      • Jul 2015
                      • 45
                      #6
                      Re: Intermittent Print issues with C284e

                      Well. I love the ideas...and thoughts...but anyways....

                      So, I went to the EU's machine and reseated connections on the MFBP and reseated the memory chip and still NG. So, I ran more print tests in Simulation and noticed that the magenta drum IS having issues. Yellow is doing great, cyan is fine. Black however....being weird. Only black is being weird. Copies come out a little bit on the light side or not as black but the dv units are pretty much used up. So, with that in mind...any thoughts as to why only the black is having this issue, only with printing either from the network or directly from the copier itself? Copies work great....lemme guess, MFPB???

                      You guys are great. Thanks for the help.

                      See attachment....ideas???
                      Attached Files

                        Comment

                        • habik
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Apr 2010
                          • 2014
                          #7
                          Re: Intermittent Print issues with C284e

                          Originally posted by jqueen
                          Well. I love the ideas...and thoughts...but anyways....

                          So, I went to the EU's machine and reseated connections on the MFBP and reseated the memory chip and still NG. So, I ran more print tests in Simulation and noticed that the magenta drum IS having issues. Yellow is doing great, cyan is fine. Black however....being weird. Only black is being weird. Copies come out a little bit on the light side or not as black but the dv units are pretty much used up. So, with that in mind...any thoughts as to why only the black is having this issue, only with printing either from the network or directly from the copier itself? Copies work great....lemme guess, MFPB???

                          You guys are great. Thanks for the help.

                          See attachment....ideas???
                          It was the MFPB wasn't it?
                          .OK Google! ... will I need Berrocca this morning?
                          Firmwares HERE

                            Comment

                            • jqueen
                              Technician
                              • Jul 2015
                              • 45
                              #8
                              Re: Intermittent Print issues with C284e

                              Originally posted by habik
                              It was the MFPB wasn't it?
                              Not sure yet. Also noticed that there is a TB on the replacement of the MFBD and that there are two different part numbers....will keep you up to date when we get the machine in the office and work on it here...

                              I hope this isn't something silly or stupid or simple....That will not be fun for me... :-/

                                Comment

                                • allan
                                  RTFM!!

                                  5,000+ Posts
                                  • Apr 2010
                                  • 5460
                                  #9
                                  Re: Intermittent Print issues with C284e

                                  Do as BC suggested. Change out the memory before ordering that board.
                                  Whatever

                                    Comment

                                    • AjitN
                                      Trusted Tech

                                      250+ Posts
                                      • Mar 2009
                                      • 287
                                      #10
                                      Re: Intermittent Print issues with C284e

                                      Originally posted by habik
                                      It was the MFPB wasn't it?
                                      Why not to try some scanning?
                                      It scanning also shows same problem, its PRCB
                                      hope it help

                                        Comment

                                        • jqueen
                                          Technician
                                          • Jul 2015
                                          • 45
                                          #11
                                          Re: Intermittent Print issues with C284e

                                          I took a blk dv unit to this machine and still ng. Will not even do a stabilization. So, we just got the EU to purchase another system all together.

                                          Question. Does anyone need parts for this particular machine? He is selling it now....

                                            Comment

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