How to reset bizhub 552(black + white) after emptying toner waste container

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  • emujo
    Field Supervisor

    2,500+ Posts
    • Jun 2009
    • 3009

    #16
    Re: How to reset bizhub 552(black + white) after emptying toner waste container

    Originally posted by allan
    I have reused the same waste box on a C360 probably 15 times.

    Imagine a landfill.

    *

    vs


    *****
    *****
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    The landfill I see is one with broken bags of waste toner you filled up instead of replacing the box. KM has a green planet program..anyone with a KM device can throw their waste boxes, empty toner (actually any consumable device) into the prepaid UPS shipping box and send it back to KM. They will reuse/recycle. Waste boxes are part of the service contract. Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

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    • axyun
      Service Manager

      Site Contributor
      1,000+ Posts
      • Aug 2007
      • 1323

      #17
      Re: How to reset bizhub 552(black + white) after emptying toner waste container

      I am really upset that the customer did this as they probably wanted to finish a job and didn't want to wait for a waste box to be shipped. They have a contract for service and I would have preferred to have taken care of it myself. I am looking for a waste box locally as I won't go back without a new one. Meantime, machine still down. Frank

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      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5462

        #18
        Re: How to reset bizhub 552(black + white) after emptying toner waste container

        Originally posted by emujo
        The landfill I see is one with broken bags of waste toner you filled up instead of replacing the box. KM has a green planet program..anyone with a KM device can throw their waste boxes, empty toner (actually any consumable device) into the prepaid UPS shipping box and send it back to KM. They will reuse/recycle. Waste boxes are part of the service contract. Emujo

        No service like that in Africa.
        I know with the new developer top up system the waste boxes would not last if you just keep removing the waste toner.

        I would like to know how KM process those things. It would probably end up somewhere in india.
        Whatever

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        • emujo
          Field Supervisor

          2,500+ Posts
          • Jun 2009
          • 3009

          #19
          Re: How to reset bizhub 552(black + white) after emptying toner waste container

          So, it looks like the KM green planet needs to renamed to 1/2 of the planet, as you are correct, service not offered in your country..in fact, it's only available in Europe and the US..I guess you do have to just toss it in a landfill. Emujo
          If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

          Comment

          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5462

            #20
            Re: How to reset bizhub 552(black + white) after emptying toner waste container

            Originally posted by emujo
            So, it looks like the KM green planet needs to renamed to 1/2 of the planet, as you are correct, service not offered in your country..in fact, it's only available in Europe and the US..I guess you do have to just toss it in a landfill. Emujo
            There is a program here and KM is carbon neutral here. Waste products at the HO and branches do use recorded waste management, by using waste recycling companies that do what with it?
            Whatever

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            • MFPs R Now PCs
              MFP Tech & I.T. Manager

              100+ Posts
              • Jul 2011
              • 156

              #21
              Re: How to reset bizhub 552(black + white) after emptying toner waste container

              Isn't still just the standard "Trouble Reset"? Holding Utility/Counter while powering on?
              It does not matter how slowly you go as long as you do not stop. –Confucius

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              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5462

                #22
                Re: How to reset bizhub 552(black + white) after emptying toner waste container

                Originally posted by MFPs R Now PCs
                Isn't still just the standard "Trouble Reset"? Holding Utility/Counter while powering on?
                Hehe. That very well could be.
                Whatever

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                • allan
                  RTFM!!

                  5,000+ Posts
                  • Apr 2010
                  • 5462

                  #23
                  Re: How to reset bizhub 552(black + white) after emptying toner waste container

                  C2204 will pop up if the agitator fails to turn. It's a Class B error reset. Open and close front door.
                  What does the sensor tests return?
                  Whatever

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                  • CompyTech
                    Super Tech

                    500+ Posts
                    • Feb 2011
                    • 706

                    #24
                    Re: How to reset bizhub 552(black + white) after emptying toner waste container

                    Open up the front door look at the lower right hand corner, there is a slit with the sensor that the flag on the WTB fits into. This flag easily gets snapped off. Best thing to do is make sure wtb window and sensor area are clean, fold up a piece of paper and stick in the slit with the sensor, reinstall WTB, close the door, and this should work 9x out of 10. You can then replace the WTB with a new one when it fills up again.

                    As allan has said you can reuse the C360 WTB. I have in the past unscrewed just the window and dumped the waste toner out until I could replace with a new WTB. Many times I would get a call because the customer emptied the box and it still showed full because the window was filled up. The C550 series was harder to empty because the window is not removable. I think it's a waste of time to constantly empty these things, however I see the cost benefits. The Kyoceras have some of the easiest WTB to empty out(and I've done so) compared to the Konica Minoltas..

                    Comment

                    • allan
                      RTFM!!

                      5,000+ Posts
                      • Apr 2010
                      • 5462

                      #25
                      Re: How to reset bizhub 552(black + white) after emptying toner waste container

                      Originally posted by CompyTech
                      Open up the front door look at the lower right hand corner, there is a slit with the sensor that the flag on the WTB fits into. This flag easily gets snapped off. Best thing to do is make sure wtb window and sensor area are clean, fold up a piece of paper and stick in the slit with the sensor, reinstall WTB, close the door, and this should work 9x out of 10. You can then replace the WTB with a new one when it fills up again.

                      As allan has said you can reuse the C360 WTB. I have in the past unscrewed just the window and dumped the waste toner out until I could replace with a new WTB. Many times I would get a call because the customer emptied the box and it still showed full because the window was filled up. The C550 series was harder to empty because the window is not removable. I think it's a waste of time to constantly empty these things, however I see the cost benefits. The Kyoceras have some of the easiest WTB to empty out(and I've done so) compared to the Konica Minoltas..
                      The kyocera ones you can wash out with a bit of sand and water. Do that at the office it takes time to dry out.
                      But will look like new. There is a couple of ways to reassemble them wrongly. Same for some of the Ricoh machines.
                      Whatever

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