HDD full

[Jhonjon]

Hello, gentlemen please help me regarding Konica Minolta C35. We replace MFP board due to an error and updated the firmware . The code dis-appear the user use the machine almost a month without a problem. Yesterday when ever the user scan or print the machine is displaying HDD full. Any suggestion is highly appreciated. Thanks' in advance...

[EarthKmTech]

Re: HDD full

If they are scanning to compact PDF and the originals have some backgrounding its a known issue and you replaced the MFP board for nothing.

There is special firmware to fix it - cant remember what it is off the top of my head.

I simply set the machine to normal PDF and problem solved.

[Jhonjon]

Re: HDD full

If they are scanning to compact PDF and the originals have some backgrounding its a known issue and you replaced the MFP board for nothing.

There is special firmware to fix it - cant remember what it is off the top of my head.

I simply set the machine to normal PDF and problem solved.

There is an error to the machine that's why we replace the MFP board and i think it is not nothing because the error was cleared. As I've said the machine is working for almost a month before the problem occur. Please educate me regarding known issue..Yes they are scanning to compact PDF but when we put it to normal the same issue appear. Below is the firmware version when we firmware the machine. Our office give this firmware I dint know if this is the latest firmware.

Firmware version of the machine:
Controller A12130G0150005
Engine A12150G1120000
Boot A12199G0050000
Panel A12120G0020705
Fax A12140G0012000
Scanner A12123G0040200

[subaro]

Re: HDD full

see this this previous thread.

bizhub c35 show insufficient HDD capacity

[Jhonjon]

Re: HDD full

see this this previous thread.

bizhub c35 show insufficient HDD capacity

Thanks for the info Mr. Subaro...

[subaro]

Re: HDD full

Here is something else you may want to check. found this on the net. let us know what sloves this for you.

[Jhonjon]

Re: HDD full

Gentlemen thank's for the inputs.The machine is working fine now...We re-firmware the machine, format the hard disk... test it a lot of scan, copy and print...

[bearyb]

Re: HDD full

If they are scanning to compact PDF and the originals have some backgrounding its a known issue and you replaced the MFP board for nothing.

There is special firmware to fix it - cant remember what it is off the top of my head.

I simply set the machine to normal PDF and problem solved.

I found A12130G0560005, which in the description says "Correction of insufficient HDD capacity when trying to operate a Scan function," but in the README files says it fixes the Scanner lock error...

[Phil B.]

Re: HDD full

I found A12130G0560005, which in the description says "Correction of insufficient HDD capacity when trying to operate a Scan function," but in the README files says it fixes the Scanner lock error...

only 5 years dead thread

[Synthohol]

Re: HDD full

No disrespect to the admin(s) meant when I say this is why mods are important to close old threads, let members post new ones and can easily reference the closed threads if needed.
Just my .02

[Synaux]

Re: HDD full

only 5 years dead thread

Unfortunately the latest addition didn't really add to the discussion much, but it at least shows that he attempted to research the issue?

[bearyb]

Re: HDD full

I, for one, am glad "old threads" are around. The machines are still out there, and as long as they are there will be questions about them. I'm not very "savvy" on the advantage of creating a new thread and referring to an old one over just letting the old ones ride. Information is information.

For what it's worth, the thread did inform me about the special firmware, which I did apply. So far, so good.

[Synaux]

Re: HDD full

I, for one, am glad "old threads" are around. The machines are still out there, and as long as they are there will be questions about them. I'm not very "savvy" on the advantage of creating a new thread and referring to an old one over just letting the old ones ride. Information is information.

For what it's worth, the thread did inform me about the special firmware, which I did apply. So far, so good.

It might be useful for others in the future to post special firmware specifics

[Synthohol]

Re: HDD full

closed threads are still 100% visible and searchable, you just cannot ADD to them as they are zombies and we dont like to feed zombies!!