CE Password Reset - Reformat and Install Software

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  • bungapads
    Technician

    50+ Posts
    • May 2009
    • 69

    #16
    Re: CE Password Reset - Reformat and Install Software

    Originally posted by ncbabak
    Hi
    May be you use Reset NVRAM tools for resetting nvram
    Hello. I hope you can help me. This is just a mess. I have the imaging kit and i purchased a new 128 meg scan disk CF Card. I then formatted the card and then wrote the software using the ToolKit (I think), but every time I put the card in the C550 I get an error message that the card is invalid. I have read the Field Service Manual on page 80-87, but nothing makes sense and nothing works. This cannot be this difficult. I have 3 hours to get this machine fixed. I have tons of work to do and cannot do it because the machine is down. Can you help?

    Is there some sort of multi-step processs to "unpack" the gz file from the card? I am very confused by the instructions. They are terrible.

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    • bungapads
      Technician

      50+ Posts
      • May 2009
      • 69

      #17
      Re: CE Password Reset - Reformat and Install Software

      Originally posted by ni311
      The easiest way is to find out the password from the tech, ask him. It is unusual (to say at least, illegal for sure) to set a password on YOUR machine...
      The passwords, counters, serials numbers are kept in the NVRAM unit of your machine; you cannot just ask for another NVRAM from Konica. From what I know, if the NVRAM is broken you have to give the deffective NVRAM to KM and they will replace it. But your NVRAM is not broken...
      You cannot just format / reset / install software with Firmware Image Toolkit or any other tool more or less publicly available on the Internet...
      I wonder how all this will end up.

      So what exactly has to be done to reset the CE Password (not the Admin Password) the CE Password. It seems that no one really knows how to do this. There have been so many conflicting statements. Do you know? if so please let me know, because there is no one to fix this but me. I have been without a machine now for 6 weeks. Try to sell it so I can buy a new 1060 Bizhub or like machine. Your help would be appreciated.

      Comment

      • bungapads
        Technician

        50+ Posts
        • May 2009
        • 69

        #18
        Re: CE Password Reset - Reformat and Install Software

        Originally posted by EarthKmTech
        the nvram initialise special firmware will reset the CE password, but you will have to basically set the machine up again totally from scratch too.

        it will need to be written to a CF card using the special tool too, you are best just getting a tech if your not one, its not for the inexperienced.
        I have the Took Kit. I have followed the Service Manual page 80-87 approximately. Bought brand new unformatted 128 meg Sandisk CF Card. But still i get a cryptic response when I put the CF card in and then start the main and sub switches. It says. "This is invalid Card." " Make sure the Card". That is all it says. I do not know how it could be invalid when I followed every single step. I have tried a couple times, each time starting over from the beginning from formatting the card using the Tool Kit (not windows). I have verified the version number of the alleged software. Not sure what else. Hope you can help.

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        • ncbabak
          Technician
          • Apr 2014
          • 43

          #19
          Re: CE Password Reset - Reformat and Install Software

          Hi

          Do you write (Reset NVRAM TOOLS file) on 128MB Cf card by using (Firmware Imaging Toolkit 2006) ?

          Comment

          • bungapads
            Technician

            50+ Posts
            • May 2009
            • 69

            #20
            Re: CE Password Reset - Reformat and Install Software

            Do you know of a KM tech and phone number so I can get this code you speak of. I have tried the 92729272 default, etc. nothing works. I did talk to a local dealer but they are unwilling to help because they are not trained on the machine and told me to buy another machine. They also only knew of the default above. They did not know about the SECRET reset code other than this. Is there yet a SECOND secret password. ?

            Originally posted by copier tech
            The only way to reset the CE password is to have a KM trained tech call KM & they'll give him a reset code, you could call a KM dealer they may do it over the phone for you.

            Your best option is to contact the engineer who changed the code & ask him what he changed it to, if not you'll have to pay a KM tech.

            Comment

            • bungapads
              Technician

              50+ Posts
              • May 2009
              • 69

              #21
              Re: CE Password Reset - Reformat and Install Software

              I used the Toolkit and wrote the Firmware on the CF Card. I did not see any file called Reset VNVRAM Tools File. Is this a special file? Do you have it and can you send it to me? Also, if you have any instructions that would be helpful. Where do i get this file?

              Originally posted by ncbabak
              Hi

              Do you write (Reset NVRAM TOOLS file) on 128MB Cf card by using (Firmware Imaging Toolkit 2006) ?

              Comment

              • Evans
                Junior Member
                • Sep 2020
                • 6

                #22
                Re: CE Password Reset - Reformat and Install Software

                Can I get the reset tool to my email address etechcopiersltd@gmail.com

                Comment

                • Synthohol
                  Certified Konica Expert

                  Site Contributor
                  5,000+ Posts
                  • Mar 2016
                  • 5740

                  #23
                  Re: CE Password Reset - Reformat and Install Software

                  wow, 7 year old resurrection.

                  if your machine still needs a CF card to update firmware, its gonna turn that dinosaur into petrol any day now.
                  its too old to do anything but print and copy, i dont even think you can scan to USB or SMB or email on that series anymore.
                  much more cost effective to get a way younger machine even used.
                  We know a thing or two because we've seen a thing or two.
                  The medication helps though...

                  Comment

                  • jotunn
                    Senior Tech

                    500+ Posts
                    • Jan 2010
                    • 595

                    #24
                    Re: CE Password Reset - Reformat and Install Software

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