bizhub c364e jam 32-01

[CopierNerd]

Re: bizhub c364e jam 32-01

I changed the solenoid and solved

Replacing the Gate switch solenoid is necessary to fix this issue permanently?
I clean the solenoid and it works for couple of days and after that paper jams again in duplex then i play with it again.
I want permanent fix.
Cutting the spring in half seems good but it will take more energy to pull the plunger when solenoid energizes.

[CopierNerd]

Re: bizhub c364e jam 32-01

This has fixed 3201/3205 for me a number of times.

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Article ID: KBA01500433

ErrorJam code 32-01

Root CauseJam code 32-01 occurs only on the first duplexed copy or print.

Workaround/FixCAUSE: Improper movement of the paper exit/reverse switch gate.

SOLUTION: Install a 2mm thick mylar on the frame directly in front of the plunger for the Gate switch solenoid (SD3) as outlined in the illustration below.

[ATTACH=CONFIG]32081[/ATTACH]

What will happen if we install mylar right in front of plunger?

[SAR]

Re: bizhub c364e jam 32-01

What will happen if we install mylar right in front of plunger?

Don't bother installing that mylar, they have a newer and much better fix for this problem.
Order part #A7PU890800 Holding Part.
This part fits onto the solenoid and will fix the problem.
I will try to post a picture of how the part fits on the solenoid.
solenoid.jpg

[CopierNerd]

Re: bizhub c364e jam 32-01

Don't bother installing that mylar, they have a newer and much better fix for this problem.
Order part #A7PU890800 Holding Part.
This part fits onto the solenoid and will fix the problem.
I will try to post a picture of how the part fits on the solenoid.
[ATTACH=CONFIG]41176[/ATTACH]

That looks great! Thank you very much Sir!
can you please provide the reference of the article or bulletin for this fix? and original image of holding part?

[SAR]

Re: bizhub c364e jam 32-01

That looks great! Thank you very much Sir!
can you please provide the reference of the article or bulletin for this fix? and original image of holding part?

The tech bulletin number is 11198. You can either order the whole solenoid assembly which has the holding part installed on it, or just order the holding part and put it on the solenoid you have .

[Cfrayre]

Re: bizhub c364e jam 32-01

[QUOTE=JDR;507606]Already had this, i have cut the gate spring by half to solve.[/QUO.
Good afternoon. I see 2 springs for same gate is it the one next to the solenoid?

[Cfrayre]

Re: bizhub c364e jam 32-01

Already had this, i have cut the gate spring by half to solve.

I see 2 springs for the gate. Did you cut the big one next to the solenoid?

[spock]

Re: bizhub c364e jam 32-01

I would replace the fusing exit sensor or swap it with another sensor and see if the fault moves. Remove all foam pads from the switchback gate and exit sensor (will just make it a little louder) I have seen them perish and stick.

Also check the exit roller one way clutch as they tend to fail. Could also be the clutch in the fusing drive unit as a worst case, the clutch can rust or have a broken wire. Damp paper is always an issue but I generally see a good curl in it when it outputs or condensation around the fuser area.

[Oystercopy]

Re: bizhub c364e jam 32-01

This has fixed 3201/3205 for me a number of times.

-------------------------------


Article ID: KBA01500433

ErrorJam code 32-01

Root CauseJam code 32-01 occurs only on the first duplexed copy or print.

Workaround/FixCAUSE: Improper movement of the paper exit/reverse switch gate.

SOLUTION: Install a 2mm thick mylar on the frame directly in front of the plunger for the Gate switch solenoid (SD3) as outlined in the illustration below.

[ATTACH=CONFIG]32081[/ATTACH]

This is what has worked for me on quite a few machines.. in fact, a tech I know wrote this up for KM, I believe...
OC

[MVPunisher]

Re: bizhub c364e jam 32-01

This is what has worked for me on quite a few machines.. in fact, a tech I know wrote this up for KM, I believe...
OC

I agree. Install the mylar and you will be fixed. With the amount of used machines we sell, I actually do this procedure before even sending them out now. 95% of the time if I get a 3201 with the paper exiting instead of going to reverse, this will fix it. In rare occasion I have had to replace solenoid. I have used the cut spring method, but I feel like the symptoms were different in that case. Like it was running into the gate or something.

[borg18]

Re: bizhub c364e jam 32-01

c364 is the same machine as c224e so: you can also cut the spring, or as a colleague wrote earlier, stick the tape to the wall, but this is a temporary solution, it is best to cut the spring or buy a new one, full solution is here: Zacięcie 32-01 bizhub c224e w duplexie - programy.net.pl

Remember if jams doing ony in duplex so them You must buy new spring pn: A161892100

[copytech,mike]

Re: bizhub c364e jam 32-01

Replacing the Gate switch solenoid is necessary to fix this issue permanently?
I clean the solenoid and it works for couple of days and after that paper jams again in duplex then i play with it again.
I want permanent fix.
Cutting the spring in half seems good but it will take more energy to pull the plunger when solenoid energizes.

I wouldnt go cutting any springs in half.

[iraklis7302]

Re: bizhub c364e jam 32-01

Hi there. The gate spring is on the duplex u-turn gate on the exit assembly. It redirects the paper when duplex printing. The spring holds the gate in a neutral position and can be the cause of your problem if the machine jams only in duplex mode. If the machine jams in simplex mode then it I more likely to be a paper versus temperature problem so adjust as mentioned in earlier posts.

Sent from my Nexus 5 using Tapatalk

could you please send a photo with this gate spring?

[Yirbuor George]

Hi
I face same CHALLENGE UPON CHANGING THE EXITING SENSOR UNIT PROBLEM IS SOLVED

[copytech,mike]

Hi
I face same CHALLENGE UPON CHANGING THE EXITING SENSOR UNIT PROBLEM IS SOLVED

The Exit unit has nothing to do with a 32-01 fuser jam and the related reversing unit.