C-2824 KMC6000

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  • RAI
    Technician

    Site Contributor
    • Feb 2014
    • 44

    #1

    [Error Code] C-2824 KMC6000

    Good Day. Looking for some help. I have a C6000 that had a worn K drum. Upon replacing it and doing the calibration I got a grey copy with back ground. I replaced the back developer mix and went to calibrate. Machine through a C-2824 upon auto gradation auto adjust. I looked and cleaned the gamma sensor, changed the developer unit, chargers. In test mode I can get a light grey output on test sheet 53 at 200. At 70 the sheet is blank with a slight roughness on the sheet like a dev leak without the mess. As well I stop the machine in test mode and verify all colours are being layed down on the drums. But the black is very light. Any ideas or help well appreciated. Thank you.
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5814

    #2
    Re: C-2824 KMC6000

    swap coronas yet?
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • RAI
      Technician

      Site Contributor
      • Feb 2014
      • 44

      #3
      Re: C-2824 KMC6000

      Originally posted by Synthohol
      swap coronas yet?
      Hi There,

      Yes I had swapped the coronas and had forgot to mention this. It seems to be charge related.

      Comment

      • rainmaker
        Technician

        50+ Posts
        • Jul 2011
        • 77

        #4
        Re: C-2824 KMC6000

        I assume that you have done dv replacement before and did toner density sensor adj after dv charge.I would try dv revert on the k dv unit .If that doesn't work either replace the dv sensor or the unit.and re cali.good luck.also I would check the dv gear to make sure they all turn,you might have one the doesn't mesh with other one

        Comment

        • RAI
          Technician

          Site Contributor
          • Feb 2014
          • 44

          #5
          Re: C-2824 KMC6000

          Originally posted by rainmaker
          I assume that you have done dv replacement before and did toner density sensor adj after dv charge.I would try dv revert on the k dv unit .If that doesn't work either replace the dv sensor or the unit.and re cali.good luck.also I would check the dv gear to make sure they all turn,you might have one the doesn't mesh with other one
          Yes I did. I'll look at the gear mesh but the dev unit I just replaced with a new one. I'm back at it tomorrow. Should there be any new discoveries I'll list.

          Comment

          • neil greenhough
            Technician

            50+ Posts
            • Nov 2010
            • 51

            #6
            Re: C-2824 KMC6000

            Try swapping the dev unit position with another unit and then check to see if the problem moves with the dev unit. This way you can get closer to diagnosing whether it is charge or dev unit related. How many prints has the unit produced?

            Sent from my Nexus 5 using Tapatalk

            Comment

            • RAI
              Technician

              Site Contributor
              • Feb 2014
              • 44

              #7
              Re: C-2824 KMC6000

              Originally posted by neil greenhough
              Try swapping the dev unit position with another unit and then check to see if the problem moves with the dev unit. This way you can get closer to diagnosing whether it is charge or dev unit related. How many prints has the unit produced?

              Sent from my Nexus 5 using Tapatalk
              Hmmm aren't the C6000/c7000 units unique? I know the cyan is a different part number opposed to yellow or magenta. As this is the k unit is it possible to move it in place of a colour and tape the toner holes closed? This is a new dev unit k, k drum, charger, k dev material. It happened after the first drum started leaving a back ground. I replaced the drum and code was thrown. I replaced the drum again and the code remained. Then I replaced chargers, dev and material. I cleaned idc. Darn thing will give me a toner density check no problem. Test sheet 53 at 70 for all colours is great. K comes out blank. It I drive the density to 200 I get a grey output.
              Is it possible to have a damaged print control board that just affects k? I'm looking for the obvious. Usually that's the answer. Faulty dc voltage to the k dev unit? Any clues what values I should be checking for? I'll attach the a picture of the belt after if through a code to see if anyone can see something I'm missing.
              Attached Files

              Comment

              • neil greenhough
                Technician

                50+ Posts
                • Nov 2010
                • 51

                #8
                Re: C-2824 KMC6000

                Have you checked the K transfer roller?

                Sent from my Nexus 5 using Tapatalk

                Comment

                • neil greenhough
                  Technician

                  50+ Posts
                  • Nov 2010
                  • 51

                  #9
                  Re: C-2824 KMC6000

                  Also you could try printing a K 255 pattern then stop machine before paper exits and check the drum to see if the density is correct.

                  Sent from my Nexus 5 using Tapatalk

                  Comment

                  • RAI
                    Technician

                    Site Contributor
                    • Feb 2014
                    • 44

                    #10
                    Re: C-2824 KMC6000

                    Originally posted by neil greenhough
                    Also you could try printing a K 255 pattern then stop machine before paper exits and check the drum to see if the density is correct.

                    Sent from my Nexus 5 using Tapatalk
                    I didn't have a k 1st transfer roller with me but it was on my mind to replace it. I will try that tomorrow. I will look at the 255 k as well on the drum at that time. Thanks for you ideas.

                    Comment

                    • rainmaker
                      Technician

                      50+ Posts
                      • Jul 2011
                      • 77

                      #11
                      Re: C-2824 KMC6000

                      did you do toner revert?I would swap the k dv unit with the yellow dv unit.Put tape over the dv slot where the toner goes in.and run it again .see if the error code changes.if it does you have a bad dv unit.good luck

                      Comment

                      • RAI
                        Technician

                        Site Contributor
                        • Feb 2014
                        • 44

                        #12
                        Re: C-2824 KMC6000

                        Originally posted by rainmaker
                        did you do toner revert?I would swap the k dv unit with the yellow dv unit.Put tape over the dv slot where the toner goes in.and run it again .see if the error code changes.if it does you have a bad dv unit.good luck
                        I'm back in there tomorrow so I will give the dev swap a go. I did do the toner revert. Thanks for the input.

                        Comment

                        • RAI
                          Technician

                          Site Contributor
                          • Feb 2014
                          • 44

                          #13
                          Re: C-2824 KMC6000

                          Well back to the drawing board. Swapped out the dev unit, same result. Changed 1st primary same result. Stopped machine mid test sheet (53) at 255 k only. Image light. Density on the tcr was in spec at 130. I'll get new dev mix tomorrow and try again. It can't be any of the hv's units as every other colour is fine. This is completely odd. See printouts with every new.


                          Sent from my iPhone using Tapatalk

                          Comment

                          • MVPunisher
                            Trusted Tech

                            Site Contributor
                            100+ Posts
                            • May 2013
                            • 209

                            #14
                            Re: C-2824 KMC6000

                            How did you ever make out here>?

                            Comment

                            • methogod
                              Senior Tech

                              Site Contributor
                              500+ Posts
                              • Dec 2008
                              • 920

                              #15
                              Re: C-2824 KMC6000

                              I have two C6501s and have had this before with a weak drum, not sure what caused it but swapping drums, yellow and black usually get me though to the next cycle.

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