Copies Have Squares - Bizhub C550

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  • bungapads
    Technician

    50+ Posts
    • May 2009
    • 69

    #1

    Copies Have Squares - Bizhub C550

    Does someone know why, when I make a copy the copy itself comes out with small 3/8" x 3/8" squares over the copied document. What is the fix?
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5735

    #2
    Re: Copies Have Squares - Bizhub C550

    it was not setup properly following the install instructions.
    you can try just doing gradations but i would follow the install sheet in order.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • bungapads
      Technician

      50+ Posts
      • May 2009
      • 69

      #3
      Re: Copies Have Squares - Bizhub C550

      Originally posted by Synthohol
      it was not setup properly following the install instructions.
      you can try just doing gradations but i would follow the install sheet in order.
      Thank you for your response. What install sheet are you referring to?

      Comment

      • Don N.
        Trusted Tech

        250+ Posts
        • Nov 2011
        • 409

        #4
        Re: Copies Have Squares - Bizhub C550

        From experience with c253/c353 series, I did just the gradations (3 each of all types) several times & still had the squares. This was after we had to do an NVRAM clear, & setup is needed.
        I failed to continue with the next few steps including setting the machine serial no. (even though it was already set, go in & act like you entered it) and set the time in the service mode, etc. Just follow the setup exactly and the squares will go away.

        Comment

        • bungapads
          Technician

          50+ Posts
          • May 2009
          • 69

          #5
          Re: Copies Have Squares - Bizhub C550

          Originally posted by Don N.
          From experience with c253/c353 series, I did just the gradations (3 each of all types) several times & still had the squares. This was after we had to do an NVRAM clear, & setup is needed.
          I failed to continue with the next few steps including setting the machine serial no. (even though it was already set, go in & act like you entered it) and set the time in the service mode, etc. Just follow the setup exactly and the squares will go away.
          Thanks. I just did an NVRAM set up on the C550 recently. I do not have the install- setup instructions. Could you send them to me?

          Lastly, I have set up the Fiery ic-1409 in the past and currently. My computer can browse to the Fiery but it is as though the copier is not seeing the fiery. I try to input the password for the fiery which is Fiery.1 by default and the controller says incorrect. I input the admin password and it says the same thing. Any clue what is going on?

          Comment

          • hotfuser
            Trusted Tech

            100+ Posts
            • Jan 2014
            • 180

            #6
            Re: Copies Have Squares - Bizhub C550

            Originally posted by bungapads
            Thanks. I just did an NVRAM set up on the C550 recently. I do not have the install- setup instructions. Could you send them to me?

            Lastly, I have set up the Fiery ic-1409 in the past and currently. My computer can browse to the Fiery but it is as though the copier is not seeing the fiery. I try to input the password for the fiery which is Fiery.1 by default and the controller says incorrect. I input the admin password and it says the same thing. Any clue what is going on?

            it sounds like you havent set the controller type in 'system2' in service mode to 'controller type 1'

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5735

              #7
              Re: Copies Have Squares - Bizhub C550

              here, i couldnt find 550 but the 450 is the same.
              bizhubC450InstallGuideVer03.pdf
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

              Comment

              • bungapads
                Technician

                50+ Posts
                • May 2009
                • 69

                #8
                Re: Copies Have Squares - Bizhub C550

                Originally posted by hotfuser
                it sounds like you havent set the controller type in 'system2' in service mode to 'controller type 1'
                Thank you for your comment. I did go back and reset it but I still cannot print. It is strange because I cannot think of anything else that would prevent the C550 from printing. I am not able to log into the Fiery using the Fiery.1 password which is also strange, even though I can browse to the fiery using control panel on C550 or computer IP address. If I could get around this fiery password issue, I could run set up and that would probably fix things. I also tried three different ways to set IP address for c550 with a Fiery, auto, manual (one number greater than ip for fiery) and another ip greater than ip address for fiery. None worked. Any clue?

                Comment

                • Synthohol
                  Certified Konica Expert

                  Site Contributor
                  5,000+ Posts
                  • Mar 2016
                  • 5735

                  #9
                  Re: Copies Have Squares - Bizhub C550

                  On the copier it should be set to auto dhcp. (Crossover cable from fiery to copiers rj45
                  Having the fiery assign the next IP up is an option in network setup on the fiery.
                  Have you tried a blank password?
                  If you get desperate enough let me know and ill link you to system software on my home server.
                  If you do go that route, install poweriso on your laptop. You can mount .iso images as virtual dvd drives so no need to burn disks anymore.
                  Doing it that way for years flawlessly.
                  We know a thing or two because we've seen a thing or two.
                  The medication helps though...

                  Comment

                  • bungapads
                    Technician

                    50+ Posts
                    • May 2009
                    • 69

                    #10
                    Re: Copies Have Squares - Bizhub C550

                    Thanks for the help. I was able to go through the set up on the C550 and now I can print to it without squares.

                    The last issue is that I do not know the password for the fiery and I am not able to use command workstation except as guest. I need to log in as administrator to control color, etc. Tyring to figure out what the password is.

                    Comment

                    • ZOOTECH
                      Senior member of CRS

                      Site Contributor
                      2,500+ Posts
                      • Jul 2007
                      • 3374

                      #11
                      Re: Copies Have Squares - Bizhub C550

                      Originally posted by bungapads
                      Thanks for the help. I was able to go through the set up on the C550 and now I can print to it without squares.

                      The last issue is that I do not know the password for the fiery and I am not able to use command workstation except as guest. I need to log in as administrator to control color, etc. Tyring to figure out what the password is.
                      By default, the password is Fiery.1: if it has been changed, there is a post script file that will print out the new password.
                      "You can't trust your eyes, if your mind is out of focus" --

                      Comment

                      • Synthohol
                        Certified Konica Expert

                        Site Contributor
                        5,000+ Posts
                        • Mar 2016
                        • 5735

                        #12
                        Re: Copies Have Squares - Bizhub C550

                        Originally posted by ZOOTECH
                        By default, the password is Fiery.1: if it has been changed, there is a post script file that will print out the new password.
                        yeah, we are working on this in another thread
                        We know a thing or two because we've seen a thing or two.
                        The medication helps though...

                        Comment

                        • ZOOTECH
                          Senior member of CRS

                          Site Contributor
                          2,500+ Posts
                          • Jul 2007
                          • 3374

                          #13
                          Re: Copies Have Squares - Bizhub C550

                          Originally posted by Synthohol
                          yeah, we are working on this in another thread
                          Well excuse me for duplicating a previous post.
                          "You can't trust your eyes, if your mind is out of focus" --

                          Comment

                          • Synthohol
                            Certified Konica Expert

                            Site Contributor
                            5,000+ Posts
                            • Mar 2016
                            • 5735

                            #14
                            Re: Copies Have Squares - Bizhub C550

                            hehe, i didn't mean it like THAT
                            We know a thing or two because we've seen a thing or two.
                            The medication helps though...

                            Comment

                            • ZOOTECH
                              Senior member of CRS

                              Site Contributor
                              2,500+ Posts
                              • Jul 2007
                              • 3374

                              #15
                              Re: Copies Have Squares - Bizhub C550

                              Originally posted by Synthohol
                              hehe, i didn't mean it like THAT
                              No problem Steve. I think I was channeling a Steve Martin thing.!
                              "You can't trust your eyes, if your mind is out of focus" --

                              Comment

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