C654e appears to Copy by itself then beeps to remove original - no one around machine

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  • Choclit007
    Technician

    50+ Posts
    • Oct 2010
    • 58

    #1

    [Misc] C654e appears to Copy by itself then beeps to remove original - no one around machine

    C654e 189K G00-K7 firmware Surge=Yes

    This was reported by the customer & I have not yet seen it happen but she claims it has been happening for weeks now.
    Her office is directly across from the copier room so she only needs to look up and confirm that Nobody is there.

    I'm just wondering if ANYONE else has seen this before I start asking for a spare control panel to swap.

    I lightly tapped the start button to check for sensitivity but no copy.
  • HoonBoy
    Trusted Tech

    100+ Posts
    • May 2011
    • 130

    #2
    Re: C654e appears to Copy by itself then beeps to remove original - no one around mac

    Someone playing with remote panel?... Turn it off and change password... Then the joke is on him...

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