C224 With evenly spaced cyan/magenta line on color copy only.

[TheBlueOrleans]

Re: C224 With evenly spaced cyan/magenta line on color copy only.

Make sure you do the touch panel adjust,if the machine has latest firmware on it the touch panel adjust wont show so you will have to load earlier version.

There is an alternative to loading older firmware in order to calibrate the touch panel:
On the 4e and 8 series machines, press Menu, Counter, Display Keypad, Stop, C, 1 1 6 6, press Start button.
Wait at least 30 seconds and then cycle power.