C6500 - paper stick to fuser

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  • vlad_robas
    Trusted Tech
    100+ Posts
    • Oct 2006
    • 225
    #1

    C6500 - paper stick to fuser

    Hi,
    Any normal paper with picture on it will stick (wrap) on fusing belt. I have tryed diferent 80gsm paper and it does the same, on harder paper ( from 100 gsm) it is ok. Fusing parts are'nt worn and they are still on the recomended life span.
    What should I look for?
    Tags: None
    • habik
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2010
      • 2013
      #2
      Re: C6500 - paper stick to fuser

      A glue.

      Sorry for the pun.

      Byting on bits.
      .OK Google! ... will I need Berrocca this morning?
      Firmwares HERE

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5804
          #3
          Re: C6500 - paper stick to fuser

          are they using OEM toner?
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

            Comment

            • vlad_robas
              Trusted Tech
              100+ Posts
              • Oct 2006
              • 225
              #4
              Re: C6500 - paper stick to fuser

              they are using KM C8000 toner

                Comment

                • Synthohol
                  Certified Konica Expert

                  Site Contributor
                  5,000+ Posts
                  • Mar 2016
                  • 5804
                  #5
                  Re: C6500 - paper stick to fuser

                  why would someone use toner designed for another model?
                  i dont understand.
                  Simitri toner continues to evolve; from the start of production of the first Simitri toner for the Sitios 7035 in 2000, followed by the Simitri HD toner for the bizhub PRO C6500 in 2006, and in its 10th year, the Simitri HD+ (plus) toner for the bizhub PRESS C8000 in 2010.
                  the toner for the c8000 was designed for a lower fuser temp, this may be why it is sticking to the fusing belt, just too hot for it.
                  its hard to diagnose a problem when incorrect supplies are being used.
                  We know a thing or two because we've seen a thing or two.
                  The medication helps though...

                    Comment

                    • andyf424
                      Trusted Tech

                      100+ Posts
                      • Jun 2013
                      • 126
                      #6
                      Re: C6500 - paper stick to fuser

                      I've heard of people running c8000 toner in different machines, is it cheaper or something? Seems like you'd be opening a can of worms for no good reason. I think I'd rather see generic toners used rather than OEM designed for a different machine. I could definitely see the wrong toner causing the lighter paper to stick to the belt.

                        Comment

                        • mircea
                          Technician

                          50+ Posts
                          • Feb 2014
                          • 70
                          #7
                          Re: C6500 - paper stick to fuser

                          Originally posted by vlad_robas
                          Hi,
                          Any normal paper with picture on it will stick (wrap) on fusing belt. I have tryed diferent 80gsm paper and it does the same, on harder paper ( from 100 gsm) it is ok. Fusing parts are'nt worn and they are still on the recomended life span.
                          What should I look for?
                          try to change fuser temperature
                          enter service mode and go to software sw settings
                          19-1
                          19-2
                          19-3 are the settings for the fuser temperature

                          19-1 0
                          19-2 1
                          19-3 1
                          is the standard setting

                          check if u have the same values
                          to lower it change it to
                          19-1 0
                          19-2 0
                          19-3 0
                          this is -20C settings

                          or to incrase it try

                          19-1 1
                          19-2 0
                          19-3 0

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