We were called about a grinding noise in the machine which still makes copies and prints, but it's just loud. The tech can cheat the door and sees that the gears behind the waste toner were grinding. Well, he opened and closed the door a few more times and a gear actually jumped off its shaft! So no more grinding noise, however, the machine will not make copies due to the insert waste toner message.
The gears are in the attached photo.
Now, we always get replace waste toner message. Could these gears contribute to the message?
Once we reinstall these gears, are we back to cleaning out toner hoppers to get rid of the grinding noise? We're trying to figure out what is causing these set of gears to lock up and grind.
Thanks!!
The gears are in the attached photo.
Now, we always get replace waste toner message. Could these gears contribute to the message?
Once we reinstall these gears, are we back to cleaning out toner hoppers to get rid of the grinding noise? We're trying to figure out what is causing these set of gears to lock up and grind.
Thanks!!
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