I am not looking for help here. I just had to share this with you folks. A tech showed up to a call on a C454e for "dark prints today". Prints his halftones out and the Cyan one is black LOL....after a few seconds he checks and finds they managed to crank that black toner hard enough to make it fit into the cyan slot. No codes, no errors, just "dark prints" lol
Black toner in the Cyan slot
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Re: Black toner in the Cyan slot
I had an enduser do that on a Copystar C4035e. They were out of magenta toner, but had lots of cyan?? And it just won't run when it says Add Toner. All you have to do is push a lot harder.
And you get really cool purple colored images. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^= -
Re: Black toner in the Cyan slot
I've had this on a c454e too.
you dont even have to change the dev unit. Vac the hopper, add the new cyan toner and run 100x solid A3 cyan test prints. You will see it get almost perfect by the 50th sheet and is perfect by the 100th.
Good way to bill the customer for dumbassery either wayComment
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Re: Black toner in the Cyan slot
Had the same but cyan in black c224e. Did what EarthKmTech did.
The nip on the cartridge can be easily knocked of when the toner shutter is a 1mm out of position (probably during transport) had it few times. Then it won't go in and they either try harder and break the nip and shutter or have a second thought and swap with other colour. Fun.
Byting on bits.Comment
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Re: Black toner in the Cyan slot
I remember the black IU on the c450 was slightly different with a toner filter or something. Been many years since I've seen one now I cant remember.Comment
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Re: Black toner in the Cyan slot
Paul.Comment
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Re: Black toner in the Cyan slot
Cant remember if c350 was one but c252 c253 range used the same IU with minor differences to stop you putting them in the wrong colour which is easy removed or changed, the chip and the toner colour. Over the years I've had lots of these machines but never bought a colour IU
Paul.
One of these days I'll have to get something newer, I was offered a c652 with fs-526 with intergalactic meter count but dont really want such a monstrosity at home.Comment
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Re: Black toner in the Cyan slot
Good to know since I own a c253 as a home machine, support is discontinued for them now here so i can only get consumables that pop up on eBay!
One of these days I'll have to get something newer, I was offered a c652 with fs-526 with intergalactic meter count but dont really want such a monstrosity at home.
I'd run the c253 to death as the only real problem I've had is the toner blockage, when that happens its strip for parts and get rid.
Paul.Comment
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Re: Black toner in the Cyan slot
I've backed up all 50GB in my user box which took over night and will restore it once installed. I will make a new post for anyone interested.Comment
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Re: Black toner in the Cyan slot
I did essentially the same as EarthKMTech. In Publisher I created a full page 75% fill magenta original. The first 75 prints brought it pretty close to magenta again. 150 more pages made it perfect, and with a calibration looked as good as when it was PMed. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: Black toner in the Cyan slot
I am not looking for help here. I just had to share this with you folks. A tech showed up to a call on a C454e for "dark prints today". Prints his halftones out and the Cyan one is black LOL....after a few seconds he checks and finds they managed to crank that black toner hard enough to make it fit into the cyan slot. No codes, no errors, just "dark prints" lolComment
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Re: Black toner in the Cyan slot
I've also taken incorrect version black toners in an emergency and swapped the cap over from from the declared and stopped empty to the full bottle, fitted to a C554e and it still reset the life counter with the original reset board from the empty toner still attached.
I think the main purpose is to prevent the situation like in the c360 series where you have a never ending toner low warning if someone changes the cartridge part way through life in error.Comment
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