BizHub C654 "color lines" down page

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  • copy2u4u
    Junior Member
    • Aug 2011
    • 3

    #1

    BizHub C654 "color lines" down page

    Hey guys... I've got this issue with my C654. When using the feeder and copying in color I get lines down the page, optical area well cleaned! PS, the lines move from time to time? Any thoughts?
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 23008

    #2
    Re: BizHub C654 "color lines" down page

    Well, my first thought is that I can't tell anything without some sort of a sample image.

    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • TheBlueOrleans
      Trusted Tech

      100+ Posts
      • Aug 2012
      • 232

      #3
      Re: BizHub C654 "color lines" down page

      If the lines are evenly spaced all over the page and in Cyan or Magenta only, it's likely an improper setup. IF it's not that, you may have something in the document feeder getting onto the originals.
      Try color copying from the platen glass, if it still happens, then it's not (or not just) the ADF.
      Could be the drum units, could be the developing units, since the color units only run when color is selected, activating both the black and color drive motors.
      It would really help if you scanned and uploaded an image with the issue you're having.



      Blind troubleshooting usually yields only two things: blind shooting and trouble.
      Somewhere there is a tree working hard to produce oxygen for you to live, NOW GO APOLOGIZE TO IT!

      Comment

      • darry1322
        Senior Tech

        Site Contributor
        500+ Posts
        • Oct 2010
        • 817

        #4
        Re: BizHub C654 "color lines" down page

        Originally posted by copy2u4u
        Hey guys... I've got this issue with my C654. When using the feeder and copying in color I get lines down the page, optical area well cleaned! PS, the lines move from time to time? Any thoughts?

        Do you get lines on print jobs and internal pages?

        If yes then we need to troubleshoot your print engine, if no then we need to troubleshoot your scanner.

        Comment

        • Brett GS
          Trusted Tech

          100+ Posts
          • Jun 2013
          • 154

          #5
          Re: BizHub C654 "color lines" down page

          As said above if its cyan and magenta then more than likely a setup step missed.

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