C3350

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  • antone
    Trusted Tech

    250+ Posts
    • Oct 2014
    • 344

    #1

    C3350

    Fuser trouble code...replaced fuser with new one.... nothing code 3411...do I need to reset ....can't find anything in SM

    Sent from my SM-N920V using Tapatalk
  • mx6turbo89
    Trusted Tech

    Site Contributor
    100+ Posts
    • Oct 2013
    • 154

    #2
    Re: C3350

    Originally posted by antone
    Fuser trouble code...replaced fuser with new one.... nothing code 3411...do I need to reset ....can't find anything in SM

    Sent from my SM-N920V using Tapatalk
    I can't find a 3411 either, but try this:

    1. Turn OFF the main power switch.
    2. Turn main power switch ON while pressing the Power key.
    3. If a trouble code appears, press the "Menu" key on the control panel.
    4. Touch the password input area and, using the keyboard on the screen, type the CE password.
    (The initial setting for CE password is "92729272.")
    5. Touch [OK].
    6. Touch [Trouble Reset].
    7. Touch [OK] on the check screen.
    8. According to the description on the screen, turn off the main power switch, and turn it on again more than 10 seconds after and check if
    the machine starts correctly.

    Comment

    • habik
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2010
      • 2013

      #3
      Re: C3350

      Originally posted by mx6turbo89
      I can't find a 3411 either, but try this:

      1. Turn OFF the main power switch.
      2. Turn main power switch ON while pressing the Power key.
      3. If a trouble code appears, press the "Menu" key on the control panel.
      4. Touch the password input area and, using the keyboard on the screen, type the CE password.
      (The initial setting for CE password is "92729272.")
      5. Touch [OK].
      6. Touch [Trouble Reset].
      7. Touch [OK] on the check screen.
      8. According to the description on the screen, turn off the main power switch, and turn it on again more than 10 seconds after and check if
      the machine starts correctly.
      Is this trouble reset any different to holding down the reset key? As with that you don't have to go through the CE authentication.


      Sent from my iDon't believe in marketing device using Tapatalk
      .OK Google! ... will I need Berrocca this morning?
      Firmwares HERE

      Comment

      • mx6turbo89
        Trusted Tech

        Site Contributor
        100+ Posts
        • Oct 2013
        • 154

        #4
        Re: C3350

        Originally posted by habik
        Is this trouble reset any different to holding down the reset key? As with that you don't have to go through the CE authentication.
        I suppose the end result is the same, it's just a different routine to get there. This isn't the only way, but is the easiest way to perform a trouble reset in this model.

        Comment

        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4524

          #5
          Re: C3350

          Originally posted by HerbertFultz
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          I sent a message to admin to delete this troll's account.

          Comment

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