BIZHUB 283 Default Service Mode Can't Access

[rrrohan]

Re: BIZHUB 283 Default Service Mode Can't Access

does the 423 series not have a CE reset code you can supply tech support with? I know the 4 series and on have that option.

[Alex1]

Re: BIZHUB 283 Default Service Mode Can't Access

I don't think they provide that kind of service on the 423 series as when you go into service mode there is no CE password unless a tech has set one up as soon as I do stop 00 stop 01 it just goes to options menu such as System 1, System 2 ect. However someone decided to set up a CE password for this and cant enter or reset the password unless NVRAM firmware is reset or a complete wipeout is done on the machine and I'm here asking on how to do that wipe out as I don't have NVRAM firmware. The Konica 4 series came out with a factory password of 7292729272927292 again unless someone changes that CE password it will need a NVRAM firmware reset or maybe like you said you can call konica and they can help with the reset of that which I might doubt they would unless you log it in as a customer.

does the 423 series not have a CE reset code you can supply tech support with? I know the 4 series and on have that option.

[rrrohan]

Re: BIZHUB 283 Default Service Mode Can't Access

dumb question, have you asked customer who supplied service to the copier previously and called that company up and asked them?

also there is a glitch that bypasses the password screen and you can just disable CE authentication. Found this out by removing fax kit before disabling it once. Went to service mode but before i entered code it gave error regarding missing fax kit. When i pressed menu it had put me into service mode without me ever typing the code in. Havent tried it in a while so may of been patched out.

This was on a 4 series machine but might work on a 3 series as well

[Alex1]

Re: BIZHUB 283 Default Service Mode Can't Access

No not a dumb question at all actually I didtry calling and they couldn't help. I heard about the glitch which I tried on a Konica C364 sa.e thing CE password changed, I removed the fax came up with fax error went into service mode still asked for a CE password couldn't get in to disable it at all. I'll try it with the 283 let you k ow how I go.

dumb question, have you asked customer who supplied service to the copier previously and called that company up and asked them?

also there is a glitch that bypasses the password screen and you can just disable CE authentication. Found this out by removing fax kit before disabling it once. Went to service mode but before i entered code it gave error regarding missing fax kit. When i pressed menu it had put me into service mode without me ever typing the code in. Havent tried it in a while so may of been patched out.

This was on a 4 series machine but might work on a 3 series as well

[copyman]

Re: BIZHUB 283 Default Service Mode Can't Access

I know the 9272927292729272 came out with "4" series but never know. All I said was try it, how long would it take, 30 secs! Perhaps a tech was use to that password from the older machines and changed it. I've seen stranger things. Your screwed anyway what do you have to lose.

[Alex1]

Re: BIZHUB 283 Default Service Mode Can't Access

Tried it with no luck.

I know the 9272927292729272 came out with "4" series but never know. All I said was try it, how long would it take, 30 secs! Perhaps a tech was use to that password from the older machines and changed it. I've seen stranger things. Your screwed anyway what do you have to lose.

[rrrohan]

Re: BIZHUB 283 Default Service Mode Can't Access

are you sure you havent triggered the access lock from to many bad password attempts?

try clearing that then go back to trying the 92729272 and then 9272927292729272

access lock.JPG

[Alex1]

Re: BIZHUB 283 Default Service Mode Can't Access

I did not know I can clear that. Where can that be done. I've never had to do that.

are you sure you havent triggered the access lock from to many bad password attempts?

try clearing that then go back to trying the 92729272 and then 9272927292729272

[ATTACH=CONFIG]42534[/ATTACH]

[rrrohan]

Re: BIZHUB 283 Default Service Mode Can't Access

I did not know I can clear that. Where can that be done. I've never had to do that.

so strange i just had to help a Alex over the phone with this exact question

but see the image it shows the key sequence

The default lock time is only 1 minute so dont try any codes for at least that long

[Alex1]

Re: BIZHUB 283 Default Service Mode Can't Access

Yes it was my self you helped. Thank you very much. I called your head office store location and they didn't know the code. What a small world you being on this forum. Thank you for the CE password and thank you everyone for taking the time to reply with help I really appreciate all your efforts.

so strange i just had to help a Alex over the phone with this exact question

but see the image it shows the key sequence

The default lock time is only 1 minute so dont try any codes for at least that long