Konica Minolta C284

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  • Fuzzylogic
    Technician

    Site Contributor
    • Aug 2016
    • 33

    #1

    [Error Code] Konica Minolta C284

    Hello Again

    This machine works fine for about 500 pages then it wont print the complete document, hangs, and needs to be rebooted. This is a continuing cycle and in the Machine Management List the error code is E301. It has firmware A1610Y0-F000-G20-70 which was supposed to fix a similar problem but now this has popped up.
    Any suggestions.............
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5806

    #2
    Re: Konica Minolta C284

    make sure spool to HDD is on under printer settings: basic settings.
    check HDD vacant space
    backup all to flash drive and do a logical format. then restore settings, check vacant space again.
    it shouldnt bail out like that.
    did you watch the memory%? when it happens?
    does it have the EK extra ram?
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

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    • mx6turbo89
      Trusted Tech

      Site Contributor
      100+ Posts
      • Oct 2013
      • 154

      #3
      Re: Konica Minolta C284

      Originally posted by Fuzzylogic
      Hello Again

      This machine works fine for about 500 pages then it wont print the complete document, hangs, and needs to be rebooted. This is a continuing cycle and in the Machine Management List the error code is E301. It has firmware A1610Y0-F000-G20-70 which was supposed to fix a similar problem but now this has popped up.
      Any suggestions.............

      That's some old firmware. Try the latest base firmware (A1610Y0-F000-G20-72). It resolves 14 separate issues of the E301 code.
      Last edited by mx6turbo89; 12-14-2016, 04:53 AM.

      Comment

      • dickierock
        Trusted Tech

        Site Contributor
        250+ Posts
        • Jan 2010
        • 252

        #4
        Re: Konica Minolta C284

        I had something very similar recently with logged E301/machine hanging up. On our suppliers suggestion we replaced the firmware first,then Hdd, then the ram. This didn't work,it seemed to me it was something print/network related.
        Next I updated the drivers, and finally reset network card/changed the i.p address of the machine. It seems to be fine now so far so good.
        I would suggest to you to do the reverse of what I did.
        Last edited by dickierock; 12-15-2016, 05:51 PM.

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