C364e 99-01 jams, stuck like a tongue to a flagpole

[copier tech]

Re: C364e 99-01 jams, stuck like a tongue to a flagpole

Thanks for posting your solution, we have a few C284's out so I expect to come across this issue soon!

Can I ask how long it took you to replace this unit!?

[rrrohan]

Re: C364e 99-01 jams, stuck like a tongue to a flagpole

20mins tops. I dont think its common issue. First one ive done and we have hundreds in feild

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[REGSIS]

Re: C364e 99-01 jams, stuck like a tongue to a flagpole

AFAIR manual says that registration bushings (4 pieces) and registration roller should be replaced at 900k
Have you done that?
If not, worn bushings or reg. roller axle might be the root cause of gear failure.

[rrrohan]

Re: C364e 99-01 jams, stuck like a tongue to a flagpole

I agree with changing the bearings but unless you have let run with tight bearings run to long, which is unlikely with customer complaining of jams all tge time, ive never changed tge roller

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