Bizhub CF3102 Fiery X3E

[digitalcopierconnections]

The fiery X3e on our Bizhub Cf 3102 is not responding. I was wondering how can I get my teck to fix it and or where can I get it fixed?


Any help is great!

[ni311]

You have to write the operating system again.

[andyb85]

Same Problem...

After booting both printer and controller, controller does not appear in utility mode. In tech rep mode hard drive is on set, and is controller type 2. Occaisionally it will boot but then give hard drive failure error, if this is the case then we will have to replace hard disk. Are there any available preloaded as we do not have access to system disk.

Thanks

[leo]

i use a imagefile for the systemsoftware. i use a program called Acronics true image, and make a copy of an working system HDD. i just put the image on a new HDD, mount the HDD and set up the systemsettings again. maybe calibrate also.

[pepper38_cnd]

Andy here are some instructions to look at.

[cobiray]

If the system files need re-written, you may want to consider replacing the hard drive at the same time. I've been burned a few times with flakey hard drives getting re loaded and then crapping the bed again shortly after. Just my $.02

[andyb85]

Looks simple enough by the instructions... Do you have instructions on how to replace the hard drive (CN3102e) found same drive online for $60

[andyb85]

also is this the cord 6' DB25 Male to HP IEEE Printer Cable - 78-806

[pepper38_cnd]

That looks like it will do the job. And a pretty good price too.

[leo]

any 10-80 Gb Hdd will do the job
i have used many 80 Gb

[time2fly]

I have recently found out that it is a must to do a low level format to a used drive making sure it is formatted with data in all 0's. This is what a new drive look's like when you look at the data. Here are two links for some really good formatting software:
Active@ Kill Disk Hard Drive Eraser. Low Level Format. and HDDGURU: Laptop and Desktop Hard Disk Drives, Tests, Software, Firmware, Tools, Data Recovery, HDD Repair. Good Stuff. I've found that it's getting hard to find 20,40,60, and 80 GIG drives new let alone new ones so this is a great alternative.

[Mark Gogos]

X3e Controller Card

Hi
I live in South Africa. First time poster, so please be gentle!

I'm not a copier techy, but I manage a print shop and we have a CF3102 that we have been using for the past 4 years.

Our problem is that apparently our Fiery X3e controller card has blown or stopped working due to a power failure.

At first our local KM guys thought it was merely the HD that went, but when they put a new one in, they still could not load the software and therefore came to the conclusion that it was the card that was faulty.

Does anyone here know if that could be the case, or if the problem is repairable? If so, how does one go about replacing the controller card? Or do we have to replace the whole Fiery?

We have been told it cannot be repaired and that the Fierys are no longer available. The cost of a new Fiery that they could find is almost the same as the value of the machine!

Any ideas?

Thank you

[copytechman]

Well my fiery experience tells me that IF they replaced the hdd and IF they attempted to reload sys software via the parallel port (IIRC) and they couldn't download it for some reason or another (requires the correct type of par cable and software as well, takes FOREVER to do!) (Positively assuming that it was all done in the correct manner) then the fiery may be toast.. they (typically) are an all in one board (for the embedded ones anyway). And if any "component" say nic card, goes then the fiery may well be done, especially if the nic is part of the main board (in my example)..

Regards!
A.

[Mark Gogos]

Well my fiery experience tells me that IF they replaced the hdd and IF they attempted to reload sys software via the parallel port (IIRC) and they couldn't download it for some reason or another (requires the correct type of par cable and software as well, takes FOREVER to do!) (Positively assuming that it was all done in the correct manner) then the fiery may be toast.. they (typically) are an all in one board (for the embedded ones anyway). And if any "component" say nic card, goes then the fiery may well be done, especially if the nic is part of the main board (in my example)..

Regards!
A.

Thanks for your quick response. Wasn't the answer I was hoping for, but what can you do??

We have decided to send the 3102 back, as it has just reached the end of its lease period and should be getting a new 6501 next week. The 3102 served us very well, clocking in at just over 700k copies. Would love to keep it as a spare, but without a Fiery, it is useless to us and availability of parts has become an issue too.

[copytechman]

True nuf! Good luck!

Regards! A.