locked out of service mode due to to many failed attempts

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  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1976

    #1

    locked out of service mode due to to many failed attempts

    Anyone know the procedure to reset the lock out on service mode of a 4050?

    I tried the procedure 1: At CE password screen pres STOP 09317

    Its meant to return to the normal operation screen but it doesnt
  • copyrooks
    Trusted Tech

    Site Contributor
    100+ Posts
    • Oct 2013
    • 205

    #2
    Re: locked out of service mode due to to many failed attempts

    First try to reset copier. If no go, try an initialize system settings in security settings. If still no go try to login to web connection and do a initialize systems settings there. Good luck hope this helps.

    Comment

    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5661

      #3
      Re: locked out of service mode due to to many failed attempts

      i have just unplugged and waited 10 minutes and it let me back in.
      [edit] just checked the SM, says just cycle power and failed attempt counter is cleared.[/edit]
      Last edited by Synthohol; 01-20-2017, 01:34 PM.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

      Comment

      • darry1322
        Senior Tech

        Site Contributor
        500+ Posts
        • Oct 2010
        • 817

        #4
        Re: locked out of service mode due to to many failed attempts

        1. Touch Menu.
        2. Touch [Counter].
        3. Touch [Keypad].
        4. Press the following keys in this order.
        Stop -> 0 -> 9 -> 3 -> 1 -> 7
        (With this procedure, activate the access lock release timer to start timing.)
        5. When five minutes has elapsed after activating the access lock release timer, the access lock will be released.

        Comment

        • rrrohan
          Service Manager

          Site Contributor
          1,000+ Posts
          • Sep 2011
          • 1976

          #5
          Re: locked out of service mode due to to many failed attempts

          Thanks i will try on monday

          Sent from my SM-G900I using Tapatalk

          Comment

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