C258 SMB errors

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  • docdot69
    Technician
    • May 2016
    • 53

    #16
    Re: C258 SMB errors

    Aldo check firmware version on machine series with last digit 8 like c258, c308, c368 - the version of f/w G00-K5 have huge network error, and Konica Minolta withdrawn them from infohub telling to not install this version. i always use latest mass production firmware and for now its g00-g3

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    • KM7155
      Trusted Tech
      • Aug 2008
      • 145

      #17
      Re: C258 SMB errors

      guys, good day.
      i have problem to scan to netapp storage with c458.
      no problem to scan to the root folder (\\192.168.2.8\scan),but when scan to subfolder (\\192.168.2.8\scan\scan_peter) cannot get thru with
      "no sepecified folder" error message. there is another c454e in the office able to scan to the subfolder without problem. the scan folder is set to shared to everyone.
      any suggestion or solution is much appreciated.

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      • zayonc
        Technician
        • Jan 2022
        • 48

        #18
        Re: C258 SMB errors

        I recommend using smart folder for smb scanning on the device itself. This eliminates the fight against security policies in the client's network.

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        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5794

          #19
          Re: C258 SMB errors

          Originally posted by KM7155
          guys, good day.
          i have problem to scan to netapp storage with c458.
          no problem to scan to the root folder (\\192.168.2.8\scan),but when scan to subfolder (\\192.168.2.8\scan\scan_peter) cannot get thru with
          "no sepecified folder" error message. there is another c454e in the office able to scan to the subfolder without problem. the scan folder is set to shared to everyone.
          any suggestion or solution is much appreciated.
          create a local user called scan
          password Scanner01
          add user with full control to the sub folder share permissions.
          everyone is not a user nor does it have a password.
          check the permissions for the sub folder.
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

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