C454e not printing PDF's

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • danetime
    Junior Member
    • Jul 2014
    • 8

    #16
    Re: C454e not printing PDF's

    Is there any error codes in history or does the machine ever have "internal error" message before rebooting? Update the firmware or re install the firmware. I find PDF causing rebooting is a sign that the NVRAM is about to go.

    Comment

    • Max
      Senior Tech

      500+ Posts
      • Oct 2011
      • 546

      #17
      Re: C454e not printing PDF's

      Before you start spending money on it reset it via service mode. If that doesn't work try the reset tool.

      Comment

      • mo0651
        Service Manager

        1,000+ Posts
        • Apr 2009
        • 1054

        #18
        Re: C454e not printing PDF's

        Did you go into service mode and do internal memory tests? You stated firmware was at latest level, but did you re-flash? Reseat memory? What have you done?

        Comment

        • JSC
          Gimp

          500+ Posts
          • Dec 2006
          • 618

          #19
          Re: C454e not printing PDF's

          Originally posted by mo0651
          Did you go into service mode and do internal memory tests? You stated firmware was at latest level, but did you re-flash? Reseat memory? What have you done?
          Yes tested all ok, but changed memory and HDD as well

          Originally posted by Woxner
          make sure the driver is on raw. also check the network speed. i had several hang up. changed the speed and tada never called again about this problem. they were printing large pdf's.
          Yea i've had the same before did all the above no change, but I don't think this is a driver or network fault as it locks up printing PDF's from a stick plugged into the usb port.

          Originally posted by danetime
          Is there any error codes in history or does the machine ever have "internal error" message before rebooting? Update the firmware or re install the firmware. I find PDF causing rebooting is a sign that the NVRAM is about to go.
          No error codes reported. Initialized the machine (several times) Firmware updated to the lattest.

          Originally posted by Max
          Before you start spending money on it reset it via service mode. If that doesn't work try the reset tool.
          Yep done, still no joy..
          The gene pool could use a little chlorine.

          Comment

          • JSC
            Gimp

            500+ Posts
            • Dec 2006
            • 618

            #20
            Re: C454e not printing PDF's

            Sovled..

            Fitted main board - now working fine.......
            The gene pool could use a little chlorine.

            Comment

            • Tech Helpdesk
              Trusted Tech

              100+ Posts
              • Jul 2015
              • 112

              #21
              Re: C454e not printing PDF's

              Originally posted by JSC
              Sovled..

              Fitted main board - now working fine.......
              Never cheap is it.

              Comment

              • JSC
                Gimp

                500+ Posts
                • Dec 2006
                • 618

                #22
                Re: C454e not printing PDF's

                Originally posted by Tech Helpdesk
                Never cheap is it.
                is'nt that the truth.....
                The gene pool could use a little chlorine.

                Comment

                Working...