KM Cxx4 or newer // ignore driver paper type setting

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  • Gift
    Service Manager

    1,000+ Posts
    • Mar 2011
    • 2439
    #1

    KM Cxx4 or newer // ignore driver paper type setting

    I have a customer using different paper weights / types and since the IT + software end is a bit tricky it would be great if I could only set up these paper settings only MFP wise. I know from Ricoh a setting called "auto continue" i can change to "immediately" so there's no pop up when a paper type mismatch occures. In this case the machine treats the paper with the settings stored MFP-wise.

    Any chance to do this trick with a KM MFP?


    thx for any input
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22864
      #2
      Re: KM Cxx4 or newer // ignore driver paper type setting

      Not that I'm aware of. The request must match what's available. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • rrrohan
          Service Manager

          Site Contributor
          1,000+ Posts
          • Sep 2011
          • 1976
          #3
          Re: KM Cxx4 or newer // ignore driver paper type setting

          Why not setup a seperate printer cue that defaults to the customer paper weight and tray

            Comment

            • Gift
              Service Manager

              1,000+ Posts
              • Mar 2011
              • 2439
              #4
              Re: KM Cxx4 or newer // ignore driver paper type setting

              Originally posted by rrrohan
              Why not setup a seperate printer cue that defaults to the customer paper weight and tray

              Might be an option but if you look at the customers shelf there's so much different stuff

                Comment

                • rrrohan
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Sep 2011
                  • 1976
                  #5
                  Re: KM Cxx4 or newer // ignore driver paper type setting

                  Originally posted by Gift
                  Might be an option but if you look at the customers shelf there's so much different stuff
                  well if they have a lot of different stock of paper assuming thats what you meant by that comment maybe its best its not set at the copier

                  least your customer sets correct paper type, the amount of customers i get "well i have 180GSM paper but copier does max 163GSM so i set it to that but its smudges"

                  what i tell my customers who do envelopes from bypass tray is tell it to print and then load the media.

                  I setup a separate cue for custom paper stock jobs that saves to a user box. that way it wont start until they are at copier loading paper and wont hold up others prints

                  Often if you justify the way KM forces things such as saying "it prevents other users accidentally printing on expensive glossy paper by mistake" customers will accept the extra steps

                    Comment

                    • srvctec
                      Former KM Senior Tech

                      500+ Posts
                      • Oct 2009
                      • 827
                      #6
                      Re: KM Cxx4 or newer // ignore driver paper type setting

                      This actually CAN be done on the new xx8 series machines but only for the bypass tray. See attached photo. This is from a C258.

                      Attached Files
                      Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                        Comment

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