1St paper tray currently not use .

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  • paery80
    Junior Member
    • Feb 2017
    • 9

    #1

    [Error Code] 1St paper tray currently not use .

    Hiw can I fix this problem
    I check all parts paper feed area
    anyone can help me to fix this problem

    Sent from my SM-J200GU using Tapatalk
  • Copier Addict
    Aging Tech

    Site Contributor
    10,000+ Posts
    • Jul 2013
    • 14785

    #2
    Re: 1St paper tray currently not use .

    Originally posted by paery80
    Hiw can I fix this problem
    I check all parts paper feed area
    anyone can help me to fix this problem

    Sent from my SM-J200GU using Tapatalk
    I really helps to know the make and model of the machine you are asking about.

    Comment

    • paery80
      Junior Member
      • Feb 2017
      • 9

      #3
      Re: 1St paper tray currently not use .

      Originally posted by copier addict
      I really helps to know the make and model of the machine you are asking about.
      Konica minolta bizhub 363


      Sent from my SM-J200GU using Tapatalk

      Comment

      • Copier Addict
        Aging Tech

        Site Contributor
        10,000+ Posts
        • Jul 2013
        • 14785

        #4
        Re: 1St paper tray currently not use .

        There is likely paper stuck behind the tray.

        Comment

        • paery80
          Junior Member
          • Feb 2017
          • 9

          #5
          Re: 1St paper tray currently not use .

          Originally posted by copier addict
          There is likely paper stuck behind the tray.
          Dont have any stuck paper. I checked all sensor and first paper tray motor also all ok
          main problem 1St paper tray not show on pannel
          2 To 4 Paper tray show on pannel and its working better


          Sent from my SM-J200GU using Tapatalk

          Comment

          • Copier Addict
            Aging Tech

            Site Contributor
            10,000+ Posts
            • Jul 2013
            • 14785

            #6
            Re: 1St paper tray currently not use .

            Originally posted by paery80
            Dont have any stuck paper. I checked all sensor and first paper tray motor also all ok
            main problem 1St paper tray not show on pannel
            2 To 4 Paper tray show on pannel and its working better


            Sent from my SM-J200GU using Tapatalk
            Then go into service mode and un-isolate the paper tray.

            Comment

            • majx75
              Technician
              • Nov 2014
              • 13

              #7
              Re: 1St paper tray currently not use .

              Also you can remove the paper from the tray and do an "error reset". As long as there is no paper stuck behind the tray, you should be good to go...

              Comment

              • nikolai2454
                Junior Member
                • Apr 2014
                • 6

                #8
                Re: 1St paper tray currently not use .

                Did you fix the problem for that?
                I can help you .

                Comment

                • paery80
                  Junior Member
                  • Feb 2017
                  • 9

                  #9
                  Re: 1St paper tray currently not use .

                  Tnx everybody already I fixed the problem

                  Sent from my SM-J200GU using Tapatalk

                  Comment

                  • myster
                    Technician

                    50+ Posts
                    • Oct 2011
                    • 79

                    #10
                    Re: 1St paper tray currently not use .

                    How did you solve the problem?

                    Thank you

                    Comment

                    • nikolai2454
                      Junior Member
                      • Apr 2014
                      • 6

                      #11
                      Re: 1St paper tray currently not use .

                      Follow theese steps:
                      1.Utility
                      2.Check details
                      3.SERVICE MODE: stop >0>0>stop>0>1
                      4.System
                      5.Trouble Isolation
                      6.Tray1 Set to unset
                      Thats all!

                      Comment

                      • paery80
                        Junior Member
                        • Feb 2017
                        • 9

                        #12
                        Re: 1St paper tray currently not use .

                        Thanks nikolai

                        Sent from my SM-J200GU using Tapatalk

                        Comment

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